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Ford of Murfreesboro

Murfreesboro, TN

3.8
698 Reviews

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 698 reviews

February 16, 2021

Ford of Murfreesboro is the greatest and fastest car company i have ever been to. They make you feel very welcome and no pressure. I have had the pleasure of working with Francisco who is awesome. Thank More

by Magdalen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Feb 17, 2021 -

Ford of Murfreesboro responded

Hi Magdalen, thank you for your kind words about our dealership! We're happy to hear Francisco took great care of you during your buying experience. Please don't hesitate to reach out to us if you ever need anything else. Enjoy your new car!

February 12, 2021

We had a great experience at Ford of Murfreesboro. Our salesperson, Eric Simmons, was awesome! We would highly recommend Ford of Murfreesboro to anyone & ask for Eric Simmons. More

by Bakervols64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Simmons
Feb 16, 2021 -

Ford of Murfreesboro responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2021

The staff is always professional, friendly and efficient. They clearly explain what type of service is recommended, answer questions in detail and give you an approximate price of what repairs will cost. More

by balubash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Wright
Feb 09, 2021 -

Ford of Murfreesboro responded

Hello, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Ford of Murfreesboro

February 02, 2021

I am 86 years old and live in Adams/Place Independent Living. We are currently on lockdown due to Covid pandemic. Albee took great care of me and my Ford Taurus last week. Ford of M'Boro picked my car More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee (by phone)
Feb 05, 2021 -

Ford of Murfreesboro responded

Angie, thank you for your great feedback! Our team here at Ford of Murfreesboro sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2021

Excellent service! Brought the truck in for a recall and Randy made certain all recalls were performed to spec. I would return to this dralership for service. More

by greg.capps217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Tant
Feb 02, 2021 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2021

Alex is always very helpful. She knew I needed my vehicle back by lunch and she followed through. And my truck was shiny and clean. More

by llwomack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Feb 01, 2021 -

Ford of Murfreesboro responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 28, 2021

Great job from lobby to the people servicing my vehicle. I came in for oil change and they were busy but it was very professional More

by Bwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly
Jan 28, 2021 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

January 28, 2021

Great service department! My normal advisor was out, so I worked with Alex. He was a joy to work with! I was in and out within an hour for routine maintenance. More

by afcboro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Coldewey
Jan 28, 2021 -

Ford of Murfreesboro responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alex here at Ford of Murfreesboro! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Ford of Murfreesboro!

January 28, 2021

We found our 2017 Ford Explorer online and contacted Ford of Murfreesboro they had the vehicle ready for us when we can in from out of state . We did the paperwork and we where in and out within 45 mins! The More

by bmcbridedev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason sales
Feb 01, 2021 -

Ford of Murfreesboro responded

Thank you so much for your kind words about your experience here at Ford of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Ford of Murfreesboro!

January 27, 2021

Good fast service. Was having a bad day and Randy made every effort to help me In and out very fast. Will return when needed More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 28, 2021 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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