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Ford of Murfreesboro

Murfreesboro, TN

3.8
698 Reviews

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 698 reviews

March 19, 2021

Service was friendly and quick to address the issue. Brittany and Tori were very nice and made sure I was satisfied before I left. I will be back for my truck. More

by yukonCD2!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Mar 20, 2021 -

Ford of Murfreesboro responded

Hello, we're glad to hear our staff took such great care of you! Here at Ford of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. ! We hope you have a great day!

March 18, 2021

Micah was warm, friendly, professional and most accomodating. Joe T., Sales Mgr. jumped thru hoops after 1 month passed & no one mentioned to me that emissions test required on Used Vehicle & tags More

by asterlingservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Singley
Mar 20, 2021 -

Ford of Murfreesboro responded

Hello, we are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Ford of Murfreesboro. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

March 18, 2021

Great experience! I knew what I wanted so that helped but once we went inside things fairly quickly. My salesman even helped put the car seat in my new car! More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Mar 19, 2021 -

Ford of Murfreesboro responded

Beth, we are glad we could help! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

March 16, 2021

The service I received was very professional. Their was not a long wait, Tori was very friendly and professional throughout my visit. I will return. More

by Sherriem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori
Mar 16, 2021 -

Ford of Murfreesboro responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2021

Quick and good service of my Motorhome which is built on a Transit cutaway diesel chassis, which isn’t easy to service. Andrew Nasvall was my service advisor and is great to work with. More

by Philrodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nasvall
Mar 17, 2021 -

Ford of Murfreesboro responded

Hi Philrodo, thank you for your kind review; we are happy to pass along your comments to Andrew here at Ford of Murfreesboro! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2021

Customer service was wonderful! Clean environment, did not have a long wait, they were friendly, and made sure that I was happy with my purchase. More

by Misse250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 17, 2021 -

Ford of Murfreesboro responded

Hi, thank you so much for your feedback about Ford of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

March 12, 2021

I try to avoid big car dealerships when purchasing vehicles but I was pleased with the buying process at Ford of Murfreesboro. Thet eliminated the run around and b/s that most dealers put you through. More

by StanR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 15, 2021 -

Ford of Murfreesboro responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2021

I had the pleasure of working with Jordan. He was very responsive, helpful, professional and courteous. He was willing to request some needed body work and offered to have it washed and vacuumed before l More

by Joyceannkraner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Mar 12, 2021 -

Ford of Murfreesboro responded

Hi Joyceannkraner, we are pleased to hear of your experience with us here at Ford of Murfreesboro. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you, and have a fantastic day!

March 10, 2021

When we first came to Ford, we were looking for a Ford Taurus. Unfortunately it had issues so Austin helped us find a great car with a reasonable payment plan. I can honestly say we have made a friend at More

by Nicholasaroden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 11, 2021 -

Ford of Murfreesboro responded

Hello, thank you; we appreciate your feedback! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

February 18, 2021

Molly and the service techs at Ford Quick Lane were great very friendly and professional kept me informed on the progress of my repair I have all work done here and would recommend. More

by Randup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly
Feb 18, 2021 -

Ford of Murfreesboro responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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