Ford of Murfreesboro
Murfreesboro, TN
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Had a recall on my Ford mustang and the rep that called me said it would be a four hour job. They ended up keeping my car for two days. I would not have known anything unless I had called.The communication me said it would be a four hour job. They ended up keeping my car for two days. I would not have known anything unless I had called.The communication between me and the rep was horrible. I ended up calling the service manager to find out the status on my car. When I picked up my car there was two nuts on the floorboard I was concerned that the job wasn’t done. More
Our sales person, Tavious, was so helpful and accommodating! We had two small kids with us and he did everything possible to make our experience easier. I highly recommend going and talking with accommodating! We had two small kids with us and he did everything possible to make our experience easier. I highly recommend going and talking with him for your next vehicle! More
My wife and I came in last minute to look at a Ford Flex. Jay was our salesman, we found out the he had only been there for 3 days and we were his first customers to purchase. He was very helpful and underst Jay was our salesman, we found out the he had only been there for 3 days and we were his first customers to purchase. He was very helpful and understanding. The only thing I was disappointed in was the crew that cleaned up the car. There was still lipstick on the drivers side sun visor and could see swirls in the windshield. Otherwise was good. More
Good customer service, take care of everything that you need, following of the process to get the car, friendly staff and they are flexible with their products need, following of the process to get the car, friendly staff and they are flexible with their products More
Thank You Robert For Making Things Possible For Me With My New Purchase!! We Are Loving Our New Ford Fusion! Amazing Person To Work With During This Journey! My New Purchase!! We Are Loving Our New Ford Fusion! Amazing Person To Work With During This Journey! More
Always great service, with Tanner assisting, and making efficient use of time. I’ve an older vehicle that gets excellent service. Never had a seconds worry. Which is one less thing. Right efficient use of time. I’ve an older vehicle that gets excellent service. Never had a seconds worry. Which is one less thing. Right More
Great to work with !! Austin was wonderful !!! Will go back later this year to buy a new Ford f150 !! Couldn’t ask for a nicer bunch of people ! back later this year to buy a new Ford f150 !! Couldn’t ask for a nicer bunch of people ! More
Austin and Jay were the best sales reps. My wife hates high pressure and they sensed this. The result was my wife had time to process what she wanted in the car before worrying about having to haggle the high pressure and they sensed this. The result was my wife had time to process what she wanted in the car before worrying about having to haggle the price. When the price talk came, I used Costco discount which made the discussion real easy. Jay was ready for us to finish up the paperwork first thing on a Sunday morning and we were done by noon More
Daniel answered my call and immediately knew what he had in stock. He never misled us or pressured us in the deal. I would do business there again. in stock. He never misled us or pressured us in the deal. I would do business there again. More
The service department is awesome! All the employees are super friendly and very helpful but Alex Schneider was exceptionally wonderful! The others were also very nice and professional as well. super friendly and very helpful but Alex Schneider was exceptionally wonderful! The others were also very nice and professional as well. More