Ford of Murfreesboro

Came in for one service and they found something else that needed fixed, glad they caught it, and since it was under warranty no charge that needed fixed, glad they caught it, and since it was under warranty no charge More

My wife and I decided to look around at a few different models of mid-sized pickup trucks. Our first stop was at Ford of Murfreesboro where we met Taurean Jordon "TJ". TJ listened to everything I was looki models of mid-sized pickup trucks. Our first stop was at Ford of Murfreesboro where we met Taurean Jordon "TJ". TJ listened to everything I was looking for even though I told him 'I was only looking for now'. After the test drive, I was sold on a particular truck, so we started the purchasing process. Half way through I decide I want another truck - so we started over. Doug Kaufman, the Sale Manager, and TJ never missed a beat and I left with my brand new 2021 Ford Ranger XLT FX4! Thank you to those gentlemen and to Ford of Murfreesboro. More

I brought my car in for a pretty heavy warranty issue inside the bell housing. This was a lengthy service, but Ford of Murfreesboro kept me up to date AND helped me secure a rental with a locked, low dai inside the bell housing. This was a lengthy service, but Ford of Murfreesboro kept me up to date AND helped me secure a rental with a locked, low daily rate when rental shops in the area were out of transient availability. More

Quick check in. Friendly service. Took a bit longer than I would have liked, but there was a recall situation that needed to be repaired. I would have liked, but there was a recall situation that needed to be repaired. More

Could have done mch better on inspection. Day two I had to replace battery. Corosion on battery cable. Makes me wonder what is they missed..... to replace battery. Corosion on battery cable. Makes me wonder what is they missed..... More

Nice people, friendly and helpful. Would go back to see them if I need more repairs. Answered all my questions. Explained what I asked. Smiled when I came into business them if I need more repairs. Answered all my questions. Explained what I asked. Smiled when I came into business More

Made an appointment on-line back in 2020. Service person stated we dont do that kind of on line appointments. Wife left work for the appointment / no service preformed. Did ask if she wanted to make anot stated we dont do that kind of on line appointments. Wife left work for the appointment / no service preformed. Did ask if she wanted to make another appointment. We did not make appointment More

Feb 6th Service to get trailer break programed. Sevice advisor stated my OEM part would not work. The would order the correct part and let me know when the part came in, Checked on part March and April. advisor stated my OEM part would not work. The would order the correct part and let me know when the part came in, Checked on part March and April. Had to speak to Service Mgr Jonathan scheduled for April 17 at 7am. Also stated Emily had left the company. More

Made appointment online and arrived on time. Service supervisor barked in my face with no mask. No staff wore masks. Never again. Extremely poor service. supervisor barked in my face with no mask. No staff wore masks. Never again. Extremely poor service. More

I missed several appointments for a warranty service, and Andrew was still absolutely fantastic to work with. Not only did he get me taken care of, he finished the service in a quarter of the estimated tome Andrew was still absolutely fantastic to work with. Not only did he get me taken care of, he finished the service in a quarter of the estimated tome! More