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Ford of Murfreesboro

Murfreesboro, TN

3.8
698 Reviews

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 698 reviews

July 12, 2021

Great place! Was looking for a 2021 Ford f150. They were so helpful and explained everything to me step by step. Great experience. Great people! More

by koolaidkixass15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Corrozzo
Jul 14, 2021 -

Ford of Murfreesboro responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Ford of Murfreesboro so helpful in the purchase of your new vehicle. We look forward to your next visit! Take care!

July 12, 2021

A very super welcoming environment! Diane Corrozzo was great! Very knowledgeable and friendly! Answered all my questions and made the visit one to remember. Thank you! More

by Angel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Corrozzo
Jul 14, 2021 -

Ford of Murfreesboro responded

Hi Angel, thank you for your positive review. We're glad to hear that you found our team here at Ford of Murfreesboro so helpful in the purchase of your new vehicle. We look forward to your next visit! Take care!

July 09, 2021

They have a nice friendly environment super nice staff.ivwould highly recommend buying a vehfrom here.the customers service is really awesome as well.highly recommended More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane corozzo
Jul 12, 2021 -

Ford of Murfreesboro responded

Hi Tony, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 09, 2021

I had a great experience with this office. Super friendly staff and extremely helpful as well! Exactly what I needed and not pushy which was also a plus! More

by ashley.richardson25@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianne
Jul 12, 2021 -

Ford of Murfreesboro responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 08, 2021

Awesome a quick pain free experience! I wouldn’t take my car anywhere else! I trust Ford & know what I’m paying for is 100 percent professional & excellent work! Bought three mustangs from them why would I More

by richmond Selisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane corrozzo
Jul 12, 2021 -

Ford of Murfreesboro responded

Hi Richmond, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 08, 2021

Very disappointed in this transaction, because I only had my car for 3 days, now I got a low tire, the one that traded had 4 brand new tires on it. I have been a repeat customer at this dealership but I'm no More

by Brianmathis28
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Johnson
Jul 12, 2021 -

Ford of Murfreesboro responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please reach out to us at (615) 439-1269 to speak to our manager directly.

July 07, 2021

They have been very helpful with our repairs to an older Lincoln Navigator. I would trust their advice for any vehicle, the staff that I have had the pleasure to talk with is straight forward and helpful. More

by Heather J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner and Luke
Jul 12, 2021 -

Ford of Murfreesboro responded

Hi, thank you so much for your kind words about your experience here at Ford of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Ford of Murfreesboro!

July 07, 2021

I took a truck in for a simple oil change. It took almost 4 hours! I was never notified about my truck. Once I decided to show up an employee just stared at me without addressing me at all. Another employe More

by edward7043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jul 12, 2021 -

Ford of Murfreesboro responded

Hello Edward, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Ford of Murfreesboro. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We're sorry to hear that you had such a negative experience with us. Please reach out to us at (615) 439-1269 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

July 04, 2021

Great place to get service for your car with professional and caring people. They explain and recommend the service that your car requires with price More

by Bwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah
Jul 06, 2021 -

Ford of Murfreesboro responded

Hi, thank you for sharing your positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Ford of Murfreesboro!

June 29, 2021

Jennifer was a great help I would 100% recommend this dealership for both sales and service to any car you may have. Thank you again Ford of Murfreesboro! More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 05, 2021 -

Ford of Murfreesboro responded

Hi Aaron, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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