Ford of Murfreesboro
Murfreesboro, TN
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Just wanted to say how professional everyone was especially Diane Corrozzo The moment I walked into the door I felt like I was going to purchase a vehicle especially Diane Corrozzo The moment I walked into the door I felt like I was going to purchase a vehicle More
Completely unprofessional and terrible communication. This has to be the worst body shop in town. Had my car for over a month to replace bumper,radiator and condenser including few other small things. On This has to be the worst body shop in town. Had my car for over a month to replace bumper,radiator and condenser including few other small things. Once I got my car back I immediately noticed issues, including deer guts on my car still and when I pointed it out to the supervisor (David Lee) he tried wiping it off with a shop rag in his pocket. When it wouldn't come off he literally said "Sorry, our detail guys suck but that should just wash right off". Had to take it back immediately after driving off bc the AC didn't work.. Since then I've had to take it back 2 more times for separate issues like horn not working and parts left uninstalled. DO NOT TAKE YOUR CAR HERE TO HAVE REPAIRS DONE. You you will regret it like me. More
I had an emergency need for service and I was 1.5hr from home. My thanks to Ryan Cox for his excellent service getting my car in and the problem fixed. home. My thanks to Ryan Cox for his excellent service getting my car in and the problem fixed. More
This dealership is professional, courteous and knowledgeable. We have bought our last five vehicles from this dealership and our Daughter bought hers at Ford of Murfreesboto as well. knowledgeable. We have bought our last five vehicles from this dealership and our Daughter bought hers at Ford of Murfreesboto as well. More
I can truthfully say I had the best service I have ever experienced. The service rep informed me of everything that was being done and each person I encountered was very pleasant . Great service. experienced. The service rep informed me of everything that was being done and each person I encountered was very pleasant . Great service. More
This was my first experience at Quick Lane Ford of Murfreesboro, after dropping off my vehicle for the works I was told it would be 15 mins before they pull my car in. An hour after I dropped off my v Murfreesboro, after dropping off my vehicle for the works I was told it would be 15 mins before they pull my car in. An hour after I dropped off my vehicle they gave asked me between 2 different oils. One they said my manufacturer recommended and one they said could void my warranty, so obviously I chose the one they recommended. This oil was full synthetic which could not be used for the works promotion, only they didn’t tell me this until I called back to see if my vehicle was ready 2 hours after I dropped it off. When I get there they told me they could put the oil that could void my manufacturers warranty in after they already put the full synthetic warranty in. I refused to pay for more labor based off their mistake and I was just ready to get out of there. Also my car had 6 more miles on it, than when I left it, so where did they take my car? Don’t recommend they accepted the failure to disclose was there fault but kept trying to excuse it with them being busy and understaffed. More
I pulled in at my appointment time and within a couple minutes my king ranch was already being attended to! Quick service time, washed up and ready! Nice experience. Thanks Windell minutes my king ranch was already being attended to! Quick service time, washed up and ready! Nice experience. Thanks Windell More
Micah Singley was hands down the best sales man I have dealt with. He did everything in his power to make the experience great. Micah got me everything I was looking for in my purchase and then some. Step dealt with. He did everything in his power to make the experience great. Micah got me everything I was looking for in my purchase and then some. Stephen in finance was also great to the point, thorough in and out no issues. If you are in the market I strongly suggest you stop by and see Micah, Stephen and the Ford of Murfreesboro team. More
Great customer service while scheduling my recall, Tori my rep was very informative and patient. Service is always great! Thanks Ford! I always recommend this dealer my rep was very informative and patient. Service is always great! Thanks Ford! I always recommend this dealer More