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Ford of Murfreesboro

Murfreesboro, TN

3.8
698 Reviews

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 698 reviews

September 10, 2021

Just wanted to say how professional everyone was especially Diane Corrozzo The moment I walked into the door I felt like I was going to purchase a vehicle More

by Sc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Corrozzo
Sep 15, 2021 -

Ford of Murfreesboro responded

Hi, we are so pleased you enjoyed your visit to Ford of Murfreesboro! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

September 02, 2021

Completely unprofessional and terrible communication. This has to be the worst body shop in town. Had my car for over a month to replace bumper,radiator and condenser including few other small things. On More

by codyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Lee
August 26, 2021

Awesome place and excellent service. Dianne was so nice to me More

by Ipbell76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianne Corrozzo
Aug 31, 2021 -

Ford of Murfreesboro responded

Thank you so much for your kind words about your experience here at Ford of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed. Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

August 23, 2021

I had an emergency need for service and I was 1.5hr from home. My thanks to Ryan Cox for his excellent service getting my car in and the problem fixed. More

by SSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cox
Aug 24, 2021 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ford of Murfreesboro

August 20, 2021

This dealership is professional, courteous and knowledgeable. We have bought our last five vehicles from this dealership and our Daughter bought hers at Ford of Murfreesboto as well. More

by George.wallis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 24, 2021 -

Ford of Murfreesboro responded

Hi, thank you so much for your positive comments about Ford of Murfreesboro! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2021

I can truthfully say I had the best service I have ever experienced. The service rep informed me of everything that was being done and each person I encountered was very pleasant . Great service. More

by Ella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the names but everyone was nice.
Aug 18, 2021 -

Ford of Murfreesboro responded

Hello Ella, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Aug 18, 2021 -

Ella responded

I was very satisfied with the sevice visit at the Ford dealership. I was teated with courtesy and respect. Keep up the good work.

August 11, 2021

This was my first experience at Quick Lane Ford of Murfreesboro, after dropping off my vehicle for the works I was told it would be 15 mins before they pull my car in. An hour after I dropped off my v More

by loran.pedro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown, names not disclosed
Aug 13, 2021 -

Ford of Murfreesboro responded

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. We are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (615) 439-1269 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

August 11, 2021

I pulled in at my appointment time and within a couple minutes my king ranch was already being attended to! Quick service time, washed up and ready! Nice experience. Thanks Windell More

by rock island
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Meno
Aug 13, 2021 -

Ford of Murfreesboro responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 10, 2021

Micah Singley was hands down the best sales man I have dealt with. He did everything in his power to make the experience great. Micah got me everything I was looking for in my purchase and then some. Step More

by Mcb392021!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Singley&Stephen(finance)
Aug 13, 2021 -

Ford of Murfreesboro responded

Hello, thank you so much for your feedback about Ford of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2021

Great customer service while scheduling my recall, Tori my rep was very informative and patient. Service is always great! Thanks Ford! I always recommend this dealer More

by ReviewforFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori
Aug 13, 2021 -

Ford of Murfreesboro responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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