Back

Ford of Murfreesboro

Murfreesboro, TN

3.8
698 Reviews

1550 Northwest Broad Street

Murfreesboro, TN

37129

Directions

By Type

Showing 698 reviews

December 13, 2021

They have always went above and Beyond help me always very sweet I am on oxygen Abby carries my oxygen in for me they are just all-around good people and I appreciate them very much every time I bring my More

by Hickmans57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee
Dec 14, 2021 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Ford of Murfreesboro!

December 13, 2021

I needed my 2015 Mazda 3 Isport’s oil and filter changed along with tire rotation. I called before going to inquire on if they would use the oil I supplied, Castro full synthetic 5-w20 and a Mazda oil filte More

by 1955sthog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tylor Victory
Dec 15, 2021 -

Ford of Murfreesboro responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Ford of Murfreesboro!

December 09, 2021

Ford of murfreesboro is great! Jeral always does a great job for me! I will always come back! More

by Selling machine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeral
Dec 10, 2021 -

Ford of Murfreesboro responded

HI, thank you so much for your feedback about Ford of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 07, 2021

This will be the last time I will ever do business with Ford of Murfreesboro or Quick lane. More

by andrewbarrett1300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
Dec 08, 2021 -

Ford of Murfreesboro responded

Hi there, I would like to get some more details about your experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (615) 439-1269 so we can work towards a resolution. We look forward to hearing from you. Take care!

December 03, 2021

I was treated with the utmost respect! Dominic Wolfer was especially helpful in everything! I appreciate hard working people that are honest and care! More

by Melody.green12@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Wolfer
Dec 06, 2021 -

Ford of Murfreesboro responded

Hi, we are pleased to hear of your experience with us here at Ford of Murfreesboro. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 03, 2021

Very Very happy how fast my appointments was made then the car was quickly fixed. More

by Caroly.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 06, 2021 -

Ford of Murfreesboro responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2021

I just wanted to leave a quick comment on the very pleasant young lady named Abbie that did a follow-up call with me just now regarding the service performed on my 2016 Ford F-150 on November 23, 2021 More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbie
Dec 06, 2021 -

Ford of Murfreesboro responded

Hello Joe, we're happy you found our staff to be so supportive during your experience here at Ford of Murfreesboro. We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2021

Always receive excellent customer service at Ford of Murfreesboro. Service Advisor Mr. Andrew Nasvall provides. Outstanding support and sound knowledgeable advice. More

by New to Murfreesboro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nasvall
Dec 03, 2021 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

December 01, 2021

Service was o.k. Wait time was too long almost two hours, prices are exorbitantly high. More

by Carman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Dec 03, 2021 -

Ford of Murfreesboro responded

Hello Carman, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 30, 2021

Went in for an oil change. Had to wait an hour and a half. No communication on what took so long. Same thing last time. It’s just an oil change, no reason to take that long. More

by Mizzugrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Dec 01, 2021 -

Ford of Murfreesboro responded

Hello, thanks for reaching out to us. Here at Ford of Murfreesboro, we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (615) 439-1269 and we will do our best to make this better. We hope to hear from you. Take care!

...
22
...