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Ford of Murfreesboro

Murfreesboro, TN

Overview
Reviews
Vehicles
3.8
698 Reviews
Call Dealership (615) 437-2749

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 698 reviews

February 11, 2022

From the moment I drove onto the lot and met my salesperson Patrick to the moment I drove off with my new F-150, I had the best experience I’ve ever had purchasing a new vehicle. Highly recommend More

by dbowersrfk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Feb 12, 2022 -

Ford of Murfreesboro responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 10, 2022

Joshua Pope exceeded expectations! He used layman’s terms for me to fully understand what needed to be fixed on my vehicle. I’ll be back for every service needed on my vehicle. More

by Kindrex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Pope
Report | Print
Feb 11, 2022 -

Ford of Murfreesboro responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Murfreesboro. Feel free to reach out to us if you need anything. Have a wonderful day.

February 09, 2022

Always get great professional service. Service consultant looks out for my best interest and for the vehicle. More

by delpar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Tant
Report | Print
Feb 11, 2022 -

Ford of Murfreesboro responded

Hi Delpar, thank you so much for your positive comments about Ford of Murfreesboro! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 09, 2022

Very disappointed in the dealership for having a huge premium on top of the sticker price. Inventory or not they still make the same profit margin as they did before. They don't have to prove gouge peo More

by mrogermiller
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Brooks
Report | Print
Feb 11, 2022 -

Ford of Murfreesboro responded

Hi, thanks for reaching out to us. Here at Ford of Murfreesboro we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please reach out to us at (615) 439-1269 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

February 08, 2022

The service department is best have ever worked with hands down. Bend over backwards to do everything they can to take care of a customer. Outstanding More

by tom gorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe Reffner
Report | Print
Feb 10, 2022 -

Ford of Murfreesboro responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 07, 2022

Regarding the service department, seems organized in the work priority and thorough in determining and correcting the problem. More

by Mctide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nasvall
Report | Print
Feb 09, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 07, 2022

They are friendly and I love their SMS system. They text me when my truck is ready for pick up and I can pay online. More

by michael1080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Salama
Report | Print
Feb 09, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

February 05, 2022

Associate was really helpful , kept us informed and gave us valuable information and made sure the service was done in a timely way More

by Warfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Report | Print
Feb 07, 2022 -

Ford of Murfreesboro responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 03, 2022

Communication Was Great Albee Kept Us Informed Of Everything The Service Is Awesome We Will Only Take Our Truck To Ford Of Murfreesboro More

by Johnnyrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee And Randy
Report | Print
Feb 05, 2022 -

Ford of Murfreesboro responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you, and have a fantastic day!

February 03, 2022

Friendly and efficient service. Thanks to Randy Tant who made appointment and explained service . I will return for scheduled maintenance. More

by Frankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Tant
Report | Print
Feb 05, 2022 -

Ford of Murfreesboro responded

Hi Frankie, we're happy you found our staff to be so supportive during your experience here at Ford of Murfreesboro. Thank you so much for your feedback! We hope you have a great day!

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