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Ford of Murfreesboro

Murfreesboro, TN

Overview
Reviews
Vehicles
3.8
698 Reviews
Call Dealership (615) 437-2749

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 698 reviews

March 18, 2022

I am from Texas and needed a cover for my truck bed. . Excellent customer service! More

by Valentina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody and Albi
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Mar 18, 2022 -

Valentina responded

I needed a cover for my truck. I talked to Cody in Parts and he did an amazing job in not only setting up prepayment over the phone, he also contacted Albi in Service to ensure I would have an appointment to install the cover before I drove my F150 back to Texas. Excellent customer service from start to finish!

March 17, 2022

Friendly and helpful front desk and very knowledgeable service technicians. Exceeded my needs and got me in and out in great time. More

by Ziny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Mar 20, 2022 -

Ford of Murfreesboro responded

Hello Ziny, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2022

Ford of Murfreesboro is very concerned about customer satisfaction. They are also very thorough with inspection of your vehicle. My Mustang is the 50th vehicle I have owned, so I know what makes good s More

by Jetstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Dore'
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Mar 18, 2022 -

Ford of Murfreesboro responded

Hi. Thank you so much for your kind words about your experience here at Ford of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed. We look forward to your next visit! Take care!

March 14, 2022

Charged me an extreme amount for a oil change not including a tire rotation and they left greasy finger prints on the roof and side of my car. More

by ky000061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
March 11, 2022

Great customer service! Was ready when they said it would be done!! Very friendly sales people!! Keep up the good work!! More

by johnwaynelivingston@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler !
Report | Print
Mar 12, 2022 -

Ford of Murfreesboro responded

Hi, thank you so much for your feedback about Ford of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

March 11, 2022

Easy to get service, price was as quoted,like the glass wall to watch the service operations. More

by nowintheflo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Mar 12, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 10, 2022

I was very pleased by the service that Dillon provided me it then service center. I love the new management there. More

by Sharon23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon
Report | Print
Mar 12, 2022 -

Ford of Murfreesboro responded

Hi, thank you so much for your feedback about Ford of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 08, 2022

Cheerful and welcoming staff. Performed maintenance procedures on my vehicle and did complete checklist looking for any areas that needed further consultation. More

by Carl Britt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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Mar 09, 2022 -

Ford of Murfreesboro responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2022

They took less than expected, they did send a text and then called me to let me know the truck was ready. No paperwork to know what was done and one the warnings is still there. More

by alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name
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Mar 09, 2022 -

Ford of Murfreesboro responded

Hello Alexander, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (615) 439-1269 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 07, 2022

My vehicle been fixed and I’m scared I don’t know what to say More

by Abdullahi
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ibrahim
Report | Print
Mar 09, 2022 -

Ford of Murfreesboro responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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