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Ford of Murfreesboro

Murfreesboro, TN

Overview
Reviews
Vehicles
3.6
699 Reviews
Call Dealership (615) 437-2749

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 699 reviews

March 28, 2022

Had great service at Murfreesboro Ford. Folks were friendly. Car service done on time and purrs like a lion More

by Paul613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 01, 2022 -

Ford of Murfreesboro responded

Hi, it really means a lot to us that you took the time to write such a positive review about Ford of Murfreesboro so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

March 26, 2022

Preforms mechanical work before diagnosis, only worries about Review, This dealership has Lost it’s standard of professionalism.Cares only about the $ not the customer More

by billyb081252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon ??
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Mar 26, 2022 -

billyb081252 responded

Read above

March 25, 2022

The needed services were completed. We’ll be back with my other vehicle. The dealership has records on it. More

by wlitvjak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employees contacted were polite, courteous.
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Mar 27, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2022

Alby was great ! Took care of everything, very pleasant to do business with, thank you More

by ellijohn1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alby
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Mar 26, 2022 -

Ford of Murfreesboro responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 23, 2022

Great service knowledgeable staff. Nice and clean environment. Would recommend to my family and friends. More

by Six5live
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
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Mar 25, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 23, 2022

Professional efficient service team. Clean facility. Service explained clearly. We will go back and recommend More

by LD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia
Report | Print
Mar 25, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

March 23, 2022

Overall everything was OK but a but I wasn't able to meet my adviser until after my service was over so I really wasn't sure who she was until that point plus the one thing that I did need to have done to my More

by burden21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Dore
Report | Print
Mar 25, 2022 -

Ford of Murfreesboro responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 21, 2022

Andrew was great! Service is always as expected. Fast in and out. Thank you Ford! More

by dianep95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Mar 23, 2022 -

Ford of Murfreesboro responded

Hi, we are pleased to hear of your experience with us here at Ford of Murfreesboro. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 21, 2022

The service advisor, Albee, was wonderful and very helpful even with me arriving a couple minutes after closing! She did a great job of communicating and keeping me updated on all issues concerning my More

by jbone8339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Holt
Report | Print
Mar 23, 2022 -

Ford of Murfreesboro responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Ford of Murfreesboro to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

March 18, 2022

Made an appointment was very pleased with the time it took to complete the oil change. More

by dwdouthit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Tyler
Report | Print
Mar 20, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

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