124 Reviews of Ford of Londonderry - Service Center
I have been bringing my three vehicles (fleet customer)to Ford of Londonderry for approximately two years now. The entire staff, especially Michael Colotti and Jerry and John, the diesel techs) are thorough Ford of Londonderry for approximately two years now. The entire staff, especially Michael Colotti and Jerry and John, the diesel techs) are thorough, professional and extremely knowledgeable in their fields. The techs fix the problem on the first visit while understanding these are work vehicles and that I need them back as soon as possible. The shop rates are fair and equitable. I would highly recommend Ford of Londonderry's service dept. to anyone More
The service I received at this dealership was both Professional and Courteous. Mike's positive attitude and friendliness has a way of turning a potentially, negative experience into a positive Custome Professional and Courteous. Mike's positive attitude and friendliness has a way of turning a potentially, negative experience into a positive Customer experience. Mike's dedication to his position and the overall Customer experience with benefit the Ford family. More
Michael Colotti provided me with excellent customer service on my latest visit to Ford of Londonderry. During my latest visit, he presented me with various options for work that needed to get done and service on my latest visit to Ford of Londonderry. During my latest visit, he presented me with various options for work that needed to get done and work that was recommended. My vehicle was ready in a timely fashion which will lead me to continue using Michael and the service department there. I will also not hesitate to recommend this dealership to friends as the customer support was superb. More
Michael Colotti was such a great help to me, when i brought my car in for service. He gave me all the options, and price ranges for each and did not try to pressure me one way or the other. With such g brought my car in for service. He gave me all the options, and price ranges for each and did not try to pressure me one way or the other. With such great service its no wonder Ford of Londonderry won the 2010 Presidents Award from Ford Motor Company. Very open and upfront service, and i would definitely recommend this dealership to every one of my friends and family. More
I have 10 large diesel trucks and Mike Colotti has been my fleet manager for several years. Dealing with Mike at Londonderry Ford is more than satisfying and cost effective. His diesel mechanics get the my fleet manager for several years. Dealing with Mike at Londonderry Ford is more than satisfying and cost effective. His diesel mechanics get the job done right the first time and diagnose additional issues for preventitive maintenance as well. I can't say enough about my experience with Mike and the efficiency that he handles my fleet with. All trucks are in and out quickly so we can get back to work. Londonderry Ford is the place to go if you need the BEST fleet maintenance. Bryan Last President GroundMasters Corp More
I routinely have the need to go to the ford of Londonderry for service on my ford f-150 as I drive all over New England every week. The past few visits to get my truck serviced I have stopped by u Londonderry for service on my ford f-150 as I drive all over New England every week. The past few visits to get my truck serviced I have stopped by unannounced for regular oil change and a few minor problems the truck was having. Both times Mike and his team were able to get my truck in right away and I can’t tell you how important that is for my work. Without this truck I would be stranded. For that reason alone I will not go anywhere else because I know when I go to get my truck serviced even without an appointment Mike will help me out the best he can, even if that means leaving my truck overnight and actually having them give me a ride home. I can’t thank Ford of Londonderry and Mike enough for all of the hard work. Thanks again! More
I problem with my had an intermitent problem with my 2002 Ford Explorer. The problem was repaired correctly the first time and I was informed that I was driving around with a broken col spring that had rotte Ford Explorer. The problem was repaired correctly the first time and I was informed that I was driving around with a broken col spring that had rotted out. Mike recomended an excellent way for the repair. More
Alan/Service Advisor was very informative and detailed in explaining to me the issues needing repair on my vehicle. He coordinated my courtesy ride to and from work and was flexible in working with me when explaining to me the issues needing repair on my vehicle. He coordinated my courtesy ride to and from work and was flexible in working with me when another issue arrived with my vehicle. The waiting area at Londonderry Ford was very comfortable and the additional staff present in that area were professional and courteous. This was my first experience with this dealership/service department and I will now continue to have work done on my vehicle at this location. More
I brought my car in for service and dealt with Michael Colotti. He was very friendly and knowledgable. He was very helpful in explaining what was wrong with my car and my options. I would recommend thi Colotti. He was very friendly and knowledgable. He was very helpful in explaining what was wrong with my car and my options. I would recommend this dealership and the service of Michael Colotti in the future. More
My Father and I Bought a Fusion from this dealership and have had a great experience with Ford, Ford of Londonderry, and Michael Colotti in the Service Department. We have had great service here, as they a have had a great experience with Ford, Ford of Londonderry, and Michael Colotti in the Service Department. We have had great service here, as they are dependable with all of their estimates and timely with their appointments. More