Ford of Londonderry - Service Center

Had an emergency issue with my passenger side window in the middle of a sustained deluge of rain. Michael and the whole service department staff were great to me even though I currently do not own a Ford v the middle of a sustained deluge of rain. Michael and the whole service department staff were great to me even though I currently do not own a Ford vehicle. Michael scrambled around several local dealerships and secured the mechanism needed to complete the repair. Cost me a few bucks to get the job done but someone made a special trip to get me the part. I was back on the road in no time minus an interior rainstorm and I even got some shopping done across the street. Bottom line, these guys did me a solid and my next vehicle purchase will be at Ford of Londonderry for sure. Also, the free soda and Hoodsie cups in the waiting room are a really nice touch. Since I pass by frequently I stopped in to thank Mike and he only smiled when I grabbed an extra hoodsie cup for my trouble. Everyone was super friendly and I enjoyed joining in the light hearted banter between the staff. My window has worked perfect with no problems since the repair and is actually operating much faster now. Great people to deal with. More

I was in a pinch with some service work needed on my vehicle and when i brought my car to the ford dealership i was extremely impressed with the professionalism of the service dept manager Mike Colotti. vehicle and when i brought my car to the ford dealership i was extremely impressed with the professionalism of the service dept manager Mike Colotti. His demeanor and attitude was very impressive for an auto service department. It is refreshing knowing that honesty and customer service still exist in this industry. More

I brought my 2006 Ford Explorer in for a new radiator last week, and was very satisfied with the service provided. Work was done quickly, and at a good price. I would definitely recommend this dealersh last week, and was very satisfied with the service provided. Work was done quickly, and at a good price. I would definitely recommend this dealership to anyone, and will be going back for all future servicing needs. More

Great service from Michael Colotti and the rest of the service team. Have had numerous items fixed on my cars over the past few years and the team has handled each professionally. Most recently went in fo service team. Have had numerous items fixed on my cars over the past few years and the team has handled each professionally. Most recently went in for a oil change and like usual the treatment was very good and the time spent in the shop very minimal. Thanks for the great work. More

I am retired and a friend told me that if I needed some work done on my car to call Londenderry Ford and they would help. I did and was very pleased. I talked to the service manager [Joe Snyder] and he tol work done on my car to call Londenderry Ford and they would help. I did and was very pleased. I talked to the service manager [Joe Snyder] and he told me what the problem was right away. Everyone I talked to was very professional. If I need any more work done on my car I will bring it there. Also if I decide to by a new car I will go there. More

I have been bringing my three vehicles (fleet customer)to Ford of Londonderry for approximately two years now. The entire staff, especially Michael Colotti and Jerry and John, the diesel techs) are thorough Ford of Londonderry for approximately two years now. The entire staff, especially Michael Colotti and Jerry and John, the diesel techs) are thorough, professional and extremely knowledgeable in their fields. The techs fix the problem on the first visit while understanding these are work vehicles and that I need them back as soon as possible. The shop rates are fair and equitable. I would highly recommend Ford of Londonderry's service dept. to anyone More

The service I received at this dealership was both Professional and Courteous. Mike's positive attitude and friendliness has a way of turning a potentially, negative experience into a positive Custome Professional and Courteous. Mike's positive attitude and friendliness has a way of turning a potentially, negative experience into a positive Customer experience. Mike's dedication to his position and the overall Customer experience with benefit the Ford family. More

Michael Colotti provided me with excellent customer service on my latest visit to Ford of Londonderry. During my latest visit, he presented me with various options for work that needed to get done and service on my latest visit to Ford of Londonderry. During my latest visit, he presented me with various options for work that needed to get done and work that was recommended. My vehicle was ready in a timely fashion which will lead me to continue using Michael and the service department there. I will also not hesitate to recommend this dealership to friends as the customer support was superb. More

Michael Colotti was such a great help to me, when i brought my car in for service. He gave me all the options, and price ranges for each and did not try to pressure me one way or the other. With such g brought my car in for service. He gave me all the options, and price ranges for each and did not try to pressure me one way or the other. With such great service its no wonder Ford of Londonderry won the 2010 Presidents Award from Ford Motor Company. Very open and upfront service, and i would definitely recommend this dealership to every one of my friends and family. More

I have 10 large diesel trucks and Mike Colotti has been my fleet manager for several years. Dealing with Mike at Londonderry Ford is more than satisfying and cost effective. His diesel mechanics get the my fleet manager for several years. Dealing with Mike at Londonderry Ford is more than satisfying and cost effective. His diesel mechanics get the job done right the first time and diagnose additional issues for preventitive maintenance as well. I can't say enough about my experience with Mike and the efficiency that he handles my fleet with. All trucks are in and out quickly so we can get back to work. Londonderry Ford is the place to go if you need the BEST fleet maintenance. Bryan Last President GroundMasters Corp More