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Ford of Kendall - Service Center

Miami, FL

4.5
473 Reviews
Call Service Center (305) 238-9211

473 Reviews of Ford of Kendall - Service Center

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August 19, 2024

It was quicker than I expected. Rafael from service was very nice and knowledgeable person More

by ALEXDELAUZ8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 19, 2024

FUE UN EXCELENTE SERVICIO Y UNA SUPER DISPOSICION DEL JOVEN CARLOS QUE REALIZO EL TRABAJO EN EL CARRO. More

by Claudia8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALBERT
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Aug 24, 2024 -

Ford of Kendall responded

Hola, gracias por dejar una reseña tan excelente y una calificación de estrellas tan alta. ¡Esperamos que continúe eligiendo Ford of Kendall, LLC para todas sus necesidades de vehículos! ¡Cuidarse!

August 19, 2024

Our car was very bad washed,very dirty everywhere,we spent two hours cleaning at home More

by felixcub57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Esteban Rafael Alzola
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 17, 2024

Very nice waiting about 1-2 hours it okay for me I will be back More

by SINEVONGTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hanoi Amado Arias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2024

Very happy with the service I received. It was quick and they did not find anything wrong with the car, No bad news! More

by ELINABLANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The customer service rep that was in training was very nice.
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Aug 23, 2024 -

Ford of Kendall responded

Hi Elinablanco, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

August 16, 2024

Ralph is always professional and courteous! It is easy to schedule appointments that meets our schedule. More

by PLWENDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 16, 2024

I recently took my Ford Maverick to Ford of Kendall for maintenance and had an outstanding experience. My service advisor, Marcos Bonet, was exceptional—he provided clear explanations, answered all my ques More

by BENCOMO.30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 16, 2024

Christopher was excellent at taking care of my request when you talk about service he is the one that you need to see More

by FIBERGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Christopher Lisi
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Aug 23, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2024

Great customer service. Thank you, the car was covered by warranty and you guys made sure the car was fixed. More

by hamipe26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 16, 2024

The service was good and Mr Marcus is a very kind employer. I always take my car to this dealer since I bought my car More

by GRACE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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