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Ford of Kendall - Service Center

Miami, FL

4.5
474 Reviews

474 Reviews of Ford of Kendall - Service Center

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October 10, 2024

Quick and pleasant service, dropped off with little to no wait. Went and ate lunch, came back to a ready to pickup vehicle. More

by Passat2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Hernandez
Oct 13, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 10, 2024

Great customer service, offered free ride share drop off and delivered the car to my home. More

by YM7911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 10, 2024

The best experience I’ve received from a car dealership in a long time. My service advisor Alex was super friendly and had my vehicle serviced in a timely manner and even got me a ride home and had my car More

by AJPOGGIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 10, 2024

Rob was great and very helpful for all my truck needs and the service was quick.. More

by Geeblanco77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 10, 2024

The dealer took a week to say nothing is wrong with the car and the recall cannot be fixed until it breaks . We had to constantly follow up to get an update. They claim the car drives great and couldn't re More

by GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the name
Oct 13, 2024 -

Ford of Kendall responded

Hello, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (305) 238-9211 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

October 09, 2024

Feliix is very knowledgeable and very helpful. He took time to explain what was needed. More

by FLORENCEH75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 09, 2024

Brake job went well but car got backed into in the shop area and dented back bumper. Had to bring it back for Ford to replace the bumper at no cost. This was all handled efficiently but required two return More

by lpeterson4
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Ford of Kendall responded

Hello, we really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

October 09, 2024

EXCELENT SERVICE AND ROBERT FROM THE SERVICE DEPT WAS VERY HELPFUL IN GETTING THE VEHICLE COMPLETED. More

by Onelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 08, 2024

Felix was just the person I needed. He was a big help with my service. Felex took care of all my needs. More

by Mwalton65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Ford of Kendall responded

Hello, we're happy you found our staff to be supportive during your experience here at Ford of Kendall, LLC. Please let us know if there is ever anything else we can do for you! Safe travels!

October 07, 2024

Excellent services by Daniel Menengatti and he’s mananger Jose!I’m very satisfied with the services of your Dealership and I will be happy to continue with your amazing services!!! More

by vilma.barrameda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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