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Ford of Kendall

Miami, FL

4.5
669 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 669 reviews

August 08, 2024

The dealership provided great service, Felix Ortega, was very attentive and responsive to the customers' needs. More

by ajrmcr
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Ford of Kendall, LLC for all your vehicle needs! Take care!

August 08, 2024

Extremely personable and responsive, Felix and the Service team are great with customer service, timeliness, and best solution for my issues. I've gone twice and was able to get helped by him. He is f More

by Angelica Ramcharran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hi Angelica, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2024

Impressed with Felix. I wish I could say the same about the sales service. Felix should train sales on customer relations. More

by Ramirez.arlene7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hi Ramirez, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 07, 2024

Muy buen servicio lo recomiendo cien por cien Terry me ayudó mucho con el appoinment para el cambio de aceite More

by NEKE1965
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Aug 10, 2024 -

Ford of Kendall responded

Hola, ¡gracias por tomarse el tiempo de dejarnos su respuesta sobre el excelente servicio al cliente de nuestro personal! ¡Gracias de nuevo por la recomendación y que tengas un día increíble!

August 07, 2024

Minor noise problem was corrected in a very efficient and timely manner for a Saturday. Would highly recommend this service department for all of your Ford vehicle needs. More

by crivero100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 07, 2024

My car was in for a recall, this was a booked appointment but the parts were not available so I had to wait a day. When that work was completed the rep noted that I still had an airbag light on, I asked th More

by GERARD.ASHMORE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont recall names
Aug 09, 2024 -

Ford of Kendall responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Ford of Kendall, LLC. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

August 07, 2024

Very fast and reliable . Always happy with their service. Will recommend to others who need work. More

by Jls314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 07, 2024

Excellent service from Terry. My vehicle was picked up on time as promised and returned promptly after service. Thank you! More

by JMAMERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Pineda
Aug 10, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 07, 2024

Always had a goof experience with this dealership since before 2004 when it was World Ford and afterwards as Gus Machado Ford More

by SFL1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ford of Kendall responded

Hello, we really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (305) 238-9211 so we can assist you further.

August 07, 2024

I had a great experience, Harold was always send me cars to look until i found the one. More

by barbaradiasdacosta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harold Castillo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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