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Ford of Kendall

Miami, FL

4.5
672 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 672 reviews

November 25, 2024

The process of buying a vehicle was very good but the one in the service area with Michael was a terrible and much disgust. I had already been informed that all the accessories were and I asked for the after More

by J. Sánchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davis Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Divan Casanova
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Carlos Urrutia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Morale’s poor services
November 25, 2024

Excellent service, was helped out right away and was able to get a great deal for my new shelby f-150 More

by TIRESMAX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2024

very happy with the sales and finance experience. Sales explained the timeline in detail. will recommend More

by MHALPERN0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yorelvis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Ford of Kendall responded

Hello, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

November 24, 2024

Fast courteous service. Promised repair took less time than expected. Spotlessly cleaned car after repair. More

by daijahstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 23, 2024

My car was taken in to correct the recall on the passenger door and rear camera. This is the second time I brought my car in for the rear camera. The first time I brought it in it was November 2023. More

by GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos Michel Bonet Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Ford of Kendall responded

Hello, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (305) 238-9211 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

November 23, 2024

Excellent services during my appoiment ! . The waiting time was ok too. I recommend this dealer for the all Ford customers. More

by ANDRES ESPINOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ford of Kendall responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 22, 2024

Service is excellent and Rob Shickman was great to work with, they got me in and out in a day and great communication on what was needed in this service and what would be done on the next. Appreciate Rob a More

by JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 22, 2024

Great attitude from the Customer Service personnel. Very nice environment customer service waiting area. . The part installation on my vehicle was done in a short period of time, therefore, waiti More

by IxGallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 22, 2024

I have not purchased a vehicle from this dealership in over 20 years. I have however been dealing with their service department for the past 2 years regarding a 23’ Expedition. What I have experienced is More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Nov 25, 2024 -

Ford of Kendall responded

Hi Kent, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Nov 26, 2024 -

Kent responded

Generic responses is par for the course with a generic dealership.

November 21, 2024

To say that I am frustrated with the service I have received would be an understatement. I dropped my 2019 Ford F250 off in your service on the 11th of October. I was advised that it would be Monday More

by THKILPACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager and Alexander Hernandez