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Ford of Homewood
Homewood, IL
251 Reviews
Ford of Homewood Strives to be the Homewood IL Area's Go-To Automotive Resource
Here at Ford of Homewood, proudly serving Chicago Heights, Tinley Park and Calumet City, we know that there's a lot more to buying a car than... well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Ford model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We're here to help from every angle of the buying and owning process, and we're eager to help you realize your automotive dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 251 reviews
August 02, 2023
Shy was so helpful and answered questions I have. He made follow-ups when needed just to make sure we get a good car shopping experience. He made follow-ups when needed just to make sure we get a good car shopping experience. More
by mneis
Verified Customer
July 23, 2023
This was the worst Service experience I have had in 30years.They kept my car all day and did nothing to fix the identified problem.I was charged a service fee which should never have been charged since 30years.They kept my car all day and did nothing to fix the identified problem.I was charged a service fee which should never have been charged since they did nothing.I want this reported to Better Business bureau and I will inform the local paper of this horrible Service and disrespect from Service Department staff More
by james.willis64
Employees Worked With
July 21, 2023
It’s so nice to walk into a dealership and not be hassled by salespeople… From the very beginning all the way through the finance process, each person genuinely cared about our experience. We will definit by salespeople… From the very beginning all the way through the finance process, each person genuinely cared about our experience. We will definitely be purchasing more vehicles from this location in the near future. Thanks to the entire team!!! More
by mmccormick4040
July 16, 2023
It was a great experience. We didn’t know what to expect but the professional communication was what relaxed us. I would recommend it to others. Thank you. We didn’t know what to expect but the professional communication was what relaxed us. I would recommend it to others. Thank you. More
by KIRBYCAT9236
May 12, 2023
DONOT TAKE YOUR CAR FOR SERVICE. THE WORST REPAIR!! Left something loose underneath. They claimed we hit something but We didn't. Damages is from their negligence and now refuse t THE WORST REPAIR!! Left something loose underneath. They claimed we hit something but We didn't. Damages is from their negligence and now refuse to fix the problem. Claiming we hit something. More
by mljay1166
Employees Worked With
Not listed
April 24, 2023
0 stars! Formally known as Van Drunen. Fast forward Transmission out at 62,000 miles and brought brand new in 2019! My daddy saw a leak and took Ford of Homew Formally known as Van Drunen. Fast forward Transmission out at 62,000 miles and brought brand new in 2019! My daddy saw a leak and took Ford of Homewood on Sept 3 2022(new owner) NEVER buy a car from them!!!! My car sat allllll day until my father and I went up there at closing. No phone call! The tech said it wasn’t drivable! I pitched a fit!! When were you going to tell me that! I’m a nurse and a CPR business owner. I need a car!! I could have gotten a rental car! Then the manager told me 20 mins later it was drivable and that he would place his family in the car! Come to find out They never look at my car! Jan 5 my transmission went out! I drove to work and came home and it was nothing but God that allowed my car to stop in front of my home! Built Ford tough is a lie! Never buying from them!! Ive tried SEVERAL TIMES to contact them and NO ONE responded! More
by msouthe201002
Employees Worked With
everyone
March 26, 2023
I drove from 2hrs away to purchase a Ford explorer st and got to the dealership and the price was $6000 higher than what they had listed on their website and I even confirmed over the phone with bradley befo got to the dealership and the price was $6000 higher than what they had listed on their website and I even confirmed over the phone with bradley before driving 2hrs that the internet price was $55,295. They also treated me as if my ultra low mile need nothing jeep trade-in was in very bad condition and was going to need so much work to make it saleable that they low balled me an offer. THIS IS NOT HOW YOU GET BUSINESS! THIS DEALER IS A LIAR AND SHOULDN'T PUT FRAUD ADVERTISEMENT OF PRICES OF VEHICLES ON THEIR WEBSITE. WHAT A COMPLETE WASTE OF MY TIME. More
by Jmssbf
Employees Worked With
Bradley
March 08, 2023
The sales and service staff at Ford of Homewood were excellent to work with. They were professional, courteous, and very knowledgeable about the vehicle models that they carry. Bradley, Jeff, and Barb excellent to work with. They were professional, courteous, and very knowledgeable about the vehicle models that they carry. Bradley, Jeff, and Barb were great. I would recommend them for anyone looking to purchase a ford in the Chicago area. More
by Femi
Employees Worked With
Bradley Reed
May 17, 2021
Brought car in to have oil changed and tires rotated. When I picked up my car, my 6ft. USB cable is missing. Service manager told me that there is no theft in his department. I guess my cable grew feet a When I picked up my car, my 6ft. USB cable is missing. Service manager told me that there is no theft in his department. I guess my cable grew feet and walked out of my car. 🤬 More
by MFW
Employees Worked With
Dave
December 24, 2020
Great sales department. My family has purchased many cars from them and have always been pleased. There’s a huge disconnect when you need the service department. They are rude and have no regard for customer from them and have always been pleased. There’s a huge disconnect when you need the service department. They are rude and have no regard for customer’s time. Yesterday was the last time I’ll bring a car there for anything. More
by Bickron
Employees Worked With
Skip Solarczyk
