Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Hialeah LLC
Hialeah, FL
69 Reviews
Our goal is to provide customers with a car-buying experience to remember. We want you to be satisfied with your experience. From an extensive inventory to our teams working in finance and service, we are here to help you with everything you need to get behind the wheel of the car you want.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 PM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 69 reviews
August 17, 2026
The service was excellent, especially from my salesperson, Alex. He was extremely efficient, friendly, and professional. The entire process was incredibly fast—in just two hours, I had my new car salesperson, Alex. He was extremely efficient, friendly, and professional. The entire process was incredibly fast—in just two hours, I had my new car in my hands! 🚗✨ On top of that, they were able to get me an excellent deal, which made the whole experience even better. I’m extremely satisfied with the service and how smooth and easy the entire process was. Thank you, Alex, for your outstanding service! Highly recommended! ⭐⭐⭐⭐⭐ More
by v20hernandez
Employees Worked With
July 31, 2026
Once again, I had a great experience regarding the service and personal attention provided by our agent, Alex, who has consistently met our expectations as a client for both my company vehicles and my service and personal attention provided by our agent, Alex, who has consistently met our expectations as a client for both my company vehicles and my family's cars. Excellent service and advice. More
by nellyvalenciav
Employees Worked With
July 29, 2026
The Service Advisor, Mr Bryant Lemus, who took care of us was very helpful and knowledgeable about my Ford Bronco. He was professional and kind. He is definitely a great asset for this dealership and its c was very helpful and knowledgeable about my Ford Bronco. He was professional and kind. He is definitely a great asset for this dealership and its customers. More
by juliopereda
Employees Worked With
Bryant Lemus
July 17, 2026
Everything was wonderful: a pleasant atmosphere, the representatives were all courteous, attentive to every need, and highly professional and responsible. I congratulate them all, and especially Miguel, representatives were all courteous, attentive to every need, and highly professional and responsible. I congratulate them all, and especially Miguel, who assisted me directly throughout the entire vehicle purchase process. Thank you all very much. More
by Bernardo
Employees Worked With
MIGUEL
April 03, 2026
Service writer tried to scam me . This Service center is a risky place to have your car repaired. I paid them to fix one tire pressure sensor and rotate tires but they broke all the p This Service center is a risky place to have your car repaired. I paid them to fix one tire pressure sensor and rotate tires but they broke all the pressure sensors while rotating the tires and refused to honor warranty and replace them. Manager Elizabeth Stubbles , was not interested in the fraud that was perpetuated toward myself and also allowed the Very minor service rep to get in my face without even raising an eyebrow. Customer service is something they can't even pronounce at this place. These people are dishonest to say the least and I will never, ever visit this xxxxhole again. BE Warned! More
by tonyphoto20
Employees Worked With
Elizabeth Stubbles, service writer.
October 10, 2024
Quiero agradecerles a arcenio rodriguez y pablo cartaya por su ayuda y profecionalismo y todas las atenciones que tuvieron conmigo para que pudiera cumplier mi deseo de tener mi ford mustang en el dia de por su ayuda y profecionalismo y todas las atenciones que tuvieron conmigo para que pudiera cumplier mi deseo de tener mi ford mustang en el dia de ayer. Gracias 🙏 me fui muy contento y satisfecho muchas gracias More
by cangas2029
February 24, 2024
The attention was excellent, the vendors, the UNIVISTA agent and the accountant agent work rapid and reliable. agent and the accountant agent work rapid and reliable. More
by Carlos Machado
October 21, 2023
I Am very satisfy by the Way i was treated by all memberd of the Gus Machado Ford. of the Gus Machado Ford. More
by Jose4643
