Ford of Harvey

Bait and Switch pt 2 Just read the review by vnm35 and the same exact thing happened to us. Saw a great ad, called to confirm it was on the lot and set up an appointment Just read the review by vnm35 and the same exact thing happened to us. Saw a great ad, called to confirm it was on the lot and set up an appointment with Jake to see it. I was called back 15 mins later to confirm we were coming. When we got there the truck was no where to be found. Avoid someone with these shady business tactics. More

Bait and Switch!!! Drove over an hour to see a truck on the used car lot.. Salesman (Mr. Thomas) knew we were coming. When we got there, Mr. Thomas told one of the sale Drove over an hour to see a truck on the used car lot.. Salesman (Mr. Thomas) knew we were coming. When we got there, Mr. Thomas told one of the salesmen to bring around the truck. After looking for the truck, the lowly salesman had to be the one to tell us that it was sent to auction earlier that day. THEY KNEW WE WERE COMING! The next day it popped up on craigslist for $2000.00 more. They lied. Stay away! More

Service Ray Landry was very helpful when I came in for my service and the wait was not that long. He gave me all of my options that I had to work with and the Ray Landry was very helpful when I came in for my service and the wait was not that long. He gave me all of my options that I had to work with and the cost factors involved. He advised me of the future work to be done on my car and just to let him when I was ready. I enjoy working with Ray because he gives you the time and attention I need to make me comfortable. I am driving from New Orleans East for service on my vehicles (2010 Ford Flex and 2009 F150 Platinum) so I have to have someone to work with me. I am unable to go home and come back because of the distance. More

i usually don't bother with reviews....however I felt I needed to do so this time...My Expedition is a '99 with 112,000 plus miles on it...having said that you know I baby my old car!Terry Rafferty in th I needed to do so this time...My Expedition is a '99 with 112,000 plus miles on it...having said that you know I baby my old car!Terry Rafferty in the service department handled my service visit and I felt that he did so well with setting up my service, talking with me, and overall explaining what really needed to be done and the cost I should expect that I am sold on Harvey Ford service dept.! thanks again Terry! More

Overall an amazing experience getting my car fixed. The staff was not only knowledgeable but polite. The problem was quickly identified and taken care of. It was definitely worth the drive to the Westbank! staff was not only knowledgeable but polite. The problem was quickly identified and taken care of. It was definitely worth the drive to the Westbank!!! More

The service employee I dealt with is very knowledgeable and friendly. The mechanic (Billingsley (sp))that usually services my car is super. The car is fixed right, the first time, AND ON TIME. and friendly. The mechanic (Billingsley (sp))that usually services my car is super. The car is fixed right, the first time, AND ON TIME. More

When I bring my vehicles in for service at Don Bohn Ford, Ray Landry greets me at my vehicle with a smile. He tells me approximately how long it will take for my vehicle to be serviced and lets me know of al Ray Landry greets me at my vehicle with a smile. He tells me approximately how long it will take for my vehicle to be serviced and lets me know of all promotions, discounts, etc. My vehicle has always been done in an efficient and professional manner and I have never had any complaints. Ray Landry and his crew should be commended on their outstanding work. More

Buyer beware: Don Bohn is not Veteran friendly once they find out that you are a Veteran they employ the the used car lemon lot tactic on you and goes and grabs the back of the lot half broke beater with no find out that you are a Veteran they employ the the used car lemon lot tactic on you and goes and grabs the back of the lot half broke beater with no certified warranty and they try and pawn it off as a new car. JUST BECAUSE I VOLUNTEERED TO SERVE MY COUNTRY DOES NOT MEAN THAT I AM STUPID. And I have all cash for this purchase only idiots can screw that up More

The employees were very friendly and helpful. The work was very efficient. I was very satisfied withh the work. It looks wonderful. There was no wait time. was very efficient. I was very satisfied withh the work. It looks wonderful. There was no wait time. More

I have been in sales myself for years so I know how the sales game is worked. It was very nice to come into a dealership and to be treated like not just a client, but also a person and even a friend. I hav sales game is worked. It was very nice to come into a dealership and to be treated like not just a client, but also a person and even a friend. I have also purchased a few vehicles through the years and overall I would rate Ferndale the BEST salesman I have ran into throughout my experiences. He treated us not only with respect and courtesy, but also made us feel right at home. Placing our automotive needs in his hands made me know exactly who we will ask for by name with our next purchase at Don Bohn Ford. More