Ford of Harvey

Remove a nail from my right front tire. When I arrived there I went inside and was greeted immediately. My service person was Smiley I guess his nickname. I explained that I had a nail. He t When I arrived there I went inside and was greeted immediately. My service person was Smiley I guess his nickname. I explained that I had a nail. He told me they will take care of it and he asked if I was going wait and I said yes. He directed me to the waiting area when I realized my phone was on 17% and needed to be charged. I went back and ask could I get my charger out of the car and Smiley offered his charger but it was different. I received the charger and an hour later my car was ready. Overall I had a great experience, which I never doubted that for a minute. Thanks Smiley. More

Very good. Everything was good I just couldn't find the model that fit to me cause they can't explain with details plus there are no 2018 models that show at you Everything was good I just couldn't find the model that fit to me cause they can't explain with details plus there are no 2018 models that show at your website. I have been told that they are in the way. More

Great!!! I have always been your with this dealership for my car repairs and maintenance. Everyone has always been so friendly and helpful Will definitely I have always been your with this dealership for my car repairs and maintenance. Everyone has always been so friendly and helpful Will definitely come back anytime I need service on my car More

Excellent service especially the service advisor! Excellent service advisor, very knowledgeable and very professional and curtisious! Sabrina was excellent to deal with! I will deal with her hopefull Excellent service advisor, very knowledgeable and very professional and curtisious! Sabrina was excellent to deal with! I will deal with her hopefully during my entire time of ownership of my 2014 Ford F-150! More

Fast and friendly service I spoke with Smiley on the phone, whom was very friendly and helpful! He told me to bring our truck in and they would have a look at it! We were immed I spoke with Smiley on the phone, whom was very friendly and helpful! He told me to bring our truck in and they would have a look at it! We were immediately taken care upon walking into the service center As a walk in! I was so surprised how fast we were taken care of! By that evening, only hours later, we were given a call by Mr. smiley to let us know what the diagnosis was. We received several calls with updates pertaining to our vehicle as well as an email! It was complete and returned to us within 36 hours if not less! To say we will be returning to don bohn is an understatement ! Mr. smiley has restored our previous bad experiences at Don Bohn!! Thank you so much for such a pleasant experience! More

Dash buckle Sabrina has gone out of her way to make sure a couple of service issues were taken care of on my F-150. My dashboard is warping and she took pictures Sabrina has gone out of her way to make sure a couple of service issues were taken care of on my F-150. My dashboard is warping and she took pictures to submit to Ford. She called with the approval and had already ordered the replacement parts. More

Fast service!!! In and out in one day, thank you for the fast service. The best service rep Scott, was a pleasure having to deal with in light of a bad situation. Tha In and out in one day, thank you for the fast service. The best service rep Scott, was a pleasure having to deal with in light of a bad situation. Thank you for courtesy and checking up on me during and after the repair. More

Great experience, great customer service Knowledge of the vehicle, commitment to service and satisfaction, sales and financing was excellent, great follow up regarding pricing and the exact s Knowledge of the vehicle, commitment to service and satisfaction, sales and financing was excellent, great follow up regarding pricing and the exact selection was available. More

Quick service Battery died in my 2013 Escape. AAA came out and jumped it but one battery cell was bad and would probably have trouble starting again. Called Bohn Fo Battery died in my 2013 Escape. AAA came out and jumped it but one battery cell was bad and would probably have trouble starting again. Called Bohn Ford at 4:30 and they said to bring it right in. Even tho it was 5pm when I arrived and the service department was closing they graciously replaced my battery so that I would not be stranded someplace if it died on me again More

Very friendly and good service. Had a good experience buy a used tundra. They were very nice and had a good service. I would go back and buy from them again. Had a good experience buy a used tundra. They were very nice and had a good service. I would go back and buy from them again. More