Ford of Harvey

Not worth the hustle of buying. This place do not have a structure of sales department. Simple telemarketers With a labor of sale rep. Calling everyone at almost the same time not s This place do not have a structure of sales department. Simple telemarketers With a labor of sale rep. Calling everyone at almost the same time not securing a sale, just the first fish that show up... very unexperience in business and sales stucture to be a dealership ford! This do not represent the real America! More

very good service,best in the region there service is excellent, only tells you what is needed instead of trying to sell extras, informed me that the wipers were good instead of trying t there service is excellent, only tells you what is needed instead of trying to sell extras, informed me that the wipers were good instead of trying to sell the extras most dealers would s et ll. More

The worst Did a trade in and purchased a 2018 f150. On the way home had transmission problems. called my salesman right away and told him about the problem. As Did a trade in and purchased a 2018 f150. On the way home had transmission problems. called my salesman right away and told him about the problem. Asked to return the truck and take my old truck back and have been lied to on multiple occasions about the deal being completely put threw when I have been told from multiple people that it can’t be titled that quick to where the deal couldn’t be reversed. I haven’t had the truck 24 hours and they will not take care of the problem. They take the truck in service and then I get told I need to drive the truck 2000 miles for the transmission to learn how I drive. xxxxxxxx xxxxxxxx This is the worst service I have ever had from any for dealer. Only giving one star because I had to select something More

Great Service and for Scheduled Maintenance Great job Needed a brake job and was given quick service with a vehicle report card that helps with planning future needs and costs. My service advi Great job Needed a brake job and was given quick service with a vehicle report card that helps with planning future needs and costs. My service adviser T Rafferty is always thorough with his advice without you leaving with a feeling of being pressured for a sale. Great business for my repair and maintenance needs. More

Extremely poor customer service . Ongoing issue. Did not get return calls. Unable to schedule a recall service although I received notification that the parts were available and t . Ongoing issue. Did not get return calls. Unable to schedule a recall service although I received notification that the parts were available and that I should call. When I called I was told that yes, I was eligible for the recall and that the parts were available, but that I could not be scheduled. No reason. Also suggested that I could just come, but that there was no guarantee that my service would be performed. Then when I tried to report the issue and post a review, they refused to give me any info on how to do so. Asked 5-6 times and finally had to try on my own. More

Outstanding customer service Need to give a huge shout out to Mr. Dearry Smiley for his professional and exceptional customer service. That’s why I choose Don Bohn Need to give a huge shout out to Mr. Dearry Smiley for his professional and exceptional customer service. That’s why I choose Don Bohn More

Awesome Jan is a pleasure working with, he always works with you and get you a great deal! The finance guy was great at explaining everything, overall a great Jan is a pleasure working with, he always works with you and get you a great deal! The finance guy was great at explaining everything, overall a great experience. More

Great service The service representative was very knowledgeable and helpful, she also came to check on me to make sure I was doing fine. She was very pleasant and s The service representative was very knowledgeable and helpful, she also came to check on me to make sure I was doing fine. She was very pleasant and she explained everything in detail. More

Good experience at Don Bohn ford! Everyone I encountered was courteous. My sales guy Corey Brisco was professional, polite, patient and eager to help. He made my experience worth the p Everyone I encountered was courteous. My sales guy Corey Brisco was professional, polite, patient and eager to help. He made my experience worth the process. More

Slow service. Service personnel do not acknowledge you on arrival, had to wait for 15 minutes to get acknowledge for service. Since temporary facility has been in Service personnel do not acknowledge you on arrival, had to wait for 15 minutes to get acknowledge for service. Since temporary facility has been in use no one seems to customer, no one is outside or can see when you arrive., thus no one acknowledge your presence so you are left waiting for long time to get written up for your service. Personnel do not acknowledge you on arrival as soon as before. Dislike going there for service, but since have Nitrofil tires have to return there! More