Ford of Harvey
Harvey, LA
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Replaced air bags and checked out 27 other items on car Very good service and ready on time. Very professional work done and car left in clean condition with no extra miles on car also done a 27 point chec Very good service and ready on time. Very professional work done and car left in clean condition with no extra miles on car also done a 27 point check list on car and every thing was good. More
Repair of my new Ford F150 They Saw the truck, assisted in possible warranty claim, emailed estimate, fixed it right away. Called when it was ready. Great service and quick repa They Saw the truck, assisted in possible warranty claim, emailed estimate, fixed it right away. Called when it was ready. Great service and quick repair. More
Good Service Fast service, Sarah was helpful. I like making on line appointment for service, will return for next oil change. Waiting area is comfortable and cle Fast service, Sarah was helpful. I like making on line appointment for service, will return for next oil change. Waiting area is comfortable and clean More
Inadequate Service and Unprofessional I was having issues with leaking into my car. 1)I left my car for service on a Friday. Upon the first test, I was told my sunroof was NOT leaking. I was having issues with leaking into my car. 1)I left my car for service on a Friday. Upon the first test, I was told my sunroof was NOT leaking. After a second test, I was told my sunroof WAS leaking. A new sunroof would not be available until Monday. That Monday the Technician was out and the Service Advisor was out Tuesday and Wednesday so I was scheduled to come back the next Friday. 2)On the following Friday, I came back at 9am. At 1pm, I was informed that the "new" sunroof had already been used and they would have to order another to come the next day. I was also informed that my tires and alignment still had not been done after having my car all morning. I was not called to come get my car until 3pm. (Why was the sunroof not looked at Mon-Fri.?) 3) Saturday morning I dropped my car off again at 9 am. Because I was told the part would arrive on the truck at 9. At 1pm when I called, I was told the part did not arrive until 11. I still did not receive my car until after 2pm. 4) I asked for proper documentation showing that my diagnostic cost was removed from my total service cost. They WOULD NOT provide this documentation which is very UNPROFESSIONAL. More
Trustworthy and Reliable Bohn Ford is my go to dealership for repairs, and I have always received great service. So, when I needed to transition to a new vehicle, I trusted th Bohn Ford is my go to dealership for repairs, and I have always received great service. So, when I needed to transition to a new vehicle, I trusted them to help me get just what I needed. They went above and beyond to help me through the process and made sure that I understood each step of the way. I’m very happy with my purchase, and Johnson and Ty are two terrific gentlemen -very personable and knowledgeable! More
Satisfied with my service Jacqueline and Joel in the Service department took good care of me. Despite it took over a month and 4 times bringing my truck to fix a railing on the Jacqueline and Joel in the Service department took good care of me. Despite it took over a month and 4 times bringing my truck to fix a railing on the roof I was completely satisfied. The parts came in each time damaged was the problem. More
New F-150! Everyone was helpful and friendly. Kelly my sales agent was very professional and knowledgeable of everything. I would definitely visit this location Everyone was helpful and friendly. Kelly my sales agent was very professional and knowledgeable of everything. I would definitely visit this location again. I am very satisfied with my new F-150. More
Customer Satisfaction I was very pleased and met a salesman that helped us get a good automobile. They didn't have the color we wanted but the salesman didn't let that stan I was very pleased and met a salesman that helped us get a good automobile. They didn't have the color we wanted but the salesman didn't let that stand in the way of the deal. Mr. Leonard Brown worked it all out and we came away with a fine SUV.. Leonard Brown was fresh air to work with. More
Great Job I have been very pleased with the people at Don Bohn Ford, and the great job of servicing my truck. Zero complaints from me with Don Bohn I have been very pleased with the people at Don Bohn Ford, and the great job of servicing my truck. Zero complaints from me with Don Bohn More
Oil change special The service fast friendly. They kept me updated on everything going on throughout my wait. I was contacted when they found something that needed my im The service fast friendly. They kept me updated on everything going on throughout my wait. I was contacted when they found something that needed my immediate attention and I was able to respond in real time, More