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Ford of Harvey

Harvey, LA

4.3
550 Reviews

3737 Lapalco Boulevard

Harvey, LA

70058

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Showing 550 reviews

December 30, 2020

They are crooks I was charged a lot of money for nothing.. was supposed to change ground wire an module an instead changed positive wire an a air bag sensor. After two weeks an a lot of money hummer More

by tinadempster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RAY LANDRY
Jan 02, 2021 -

Ford of Harvey responded

Thank you for bringing this to my attention. I apologize that your experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me at [504] 347-7000. I look forward to speaking with you. JOSEPH HOSNI General Manager jhosni@BohnZone.com

Jan 05, 2021 -

tinadempster responded

I know you are aware of what happened because I waited 3 hours to speak with you the parts I was charged for had nothing to do with my problems. I have called an left message an got no response. Just want to let everyone know not to bring vehicle to any Don Bohn. I am bringing this to court.

December 28, 2020

Our deal with selling our vehicle me was the best no haggle deal I have ever experienced. We were helped by Al Ortiz and he came through exactly as he told us he would. No gimmicks... would go see them More

by Mztullier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ortiz
Dec 30, 2020 -

Ford of Harvey responded

Thank you for your kind words for Al! We thank you for your business and look forward to your next visit!

December 22, 2020

Dealing with Bohn Ford was a great hassle free experience. Our salesman Gil Savoie was upfront with all the pricing and information. It took two weeks to buy the vehicle due to our work schedules, More

by Cjr341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Savoie
Dec 23, 2020 -

Ford of Harvey responded

Thank you for your kind words for Gil! We are very happy to hear that he was able to provide you with a hassle-free car buying experience! We thank you for your continued business and look forward to your next visit!

December 11, 2020

Service department is always great. Service representative Terry is always helpful. I have confidence in him. He explained what needed to be done. I received my vehicle at the time he said it w More

by b229camp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Rafferty , RAY LANDRY
Dec 21, 2020 -

Ford of Harvey responded

Thank you for your kind words for Terry, we appreciate it! We thank you for your continued business and look forward to your next visit!

November 29, 2020

Possible the best Salesman that I could have stumbled upon in Eric. He laid out all the cards on the table and was very transparent More

by mconnor63
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 30, 2020 -

Ford of Harvey responded

Thank you for your kind words for Eric, we appreciate it! We look forward to your business with us again!

November 20, 2020

Johnny Tran greeted me the moment my truck was parked, asked what service my truck needed and took the truck into the shop. Then about 30 minutes later came with a list of other maintenance items that n More

by hello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
Nov 21, 2020 -

Ford of Harvey responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 31, 2020

I cannot speak to the quality of the service because I never got that far. When I called to schedule, I was told the transmission software update would take approximately 4 hours. This was actually confir More

by shuger
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
did not get a name
Sep 04, 2020 -

Ford of Harvey responded

Thank you for speaking with us about your vehicle issues. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at jhosni@BohnZone.com. Joseph Hosni General Manager

Sep 07, 2020 -

shuger responded

Update: After I wrote this review and Mr. Hosni responded, I emailed him and he was able to contact the dealership directly, where Mr. Ray Landry set me up with a same-day appointment. They did the work in under 3 hours and I was very happy with the service. It still seems like communication between the main number and the dealership is flawed, but once I bypassed the scheduling center in Houston everything was very satisfactory.

August 01, 2020

We bought a used Honda vehicle today from Bohn Ford and were very pleased with the process and pricing of our vehicle. No gimmicks, no tricks, no hidden fees, price below KBB, Done in less than 2hrs. Gil w More

by hvaroq
Recommend Dealer
Yes
Employees Worked With
Gil Savoie
Sep 02, 2020 -

Ford of Harvey responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 26, 2020

I was pleased that the service adviser and technician seemed to diagnose the problem and recommend that I leave the vehicle for repair for safety reasons . Mr . Rafferty did his best to get me a rental More

by GG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr .Rafferty
Jul 29, 2020 -

Ford of Harvey responded

Thank you for your kind words for our staff, we appreciate it!

July 22, 2020

Everyone was very professional and explained everything well. In addition the updated me in a timely manner. I was satisfied were the work they performed. More

by Travis Durr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy La France, RAY LANDRY
Jul 29, 2020 -

Ford of Harvey responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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