Ford of Harvey

Don’t schedule an appointment a week out, then when I show up you tell me my truck won’t be looked at for at least 3 days. Is this the point of making an appointment. show up you tell me my truck won’t be looked at for at least 3 days. Is this the point of making an appointment. More

Great service and friendly staff. Called and was able to get an appointment the very next day. Very efficient and knowledgeable. Was in and out in less than 2 hours. get an appointment the very next day. Very efficient and knowledgeable. Was in and out in less than 2 hours. More

Great service team. Work very quick and efficiently i was in and out in no time. Would recommend ford to a few people for work was in and out in no time. Would recommend ford to a few people for work More

Service department was awesome. Ray and staff took good care of my vehicle in a timely manner. They informed me on other services I will need as well. care of my vehicle in a timely manner. They informed me on other services I will need as well. More

Ray, helped me with my F150 quickly, efficiently and stress free. I dropped my truck off, I was anxious about getting back to work this day to help administer 450 COVID vaccines. They got me back to wor stress free. I dropped my truck off, I was anxious about getting back to work this day to help administer 450 COVID vaccines. They got me back to work earlier than needed. Thanks for for your support to community service. More

I had to return to have a tire repaired, because when I purchased the vehicle, I was NOT informed that there was a KEY to locked tires. One was NOT ordered at the time of purchase, seems to have slipped th purchased the vehicle, I was NOT informed that there was a KEY to locked tires. One was NOT ordered at the time of purchase, seems to have slipped thru the cracks of everything. Now I have returned a second time to have the same tire refilled and it required a PATCH. Now it cost me $35, not a big deal, but at this rate, I do believe they should eat the cost as I have owned the car 1 year and STILL no key to the tires. They have ORDERED it, so I am assured now. We will see. Otherwise, the service at this dealership is fairly good a hiccup I had about not cleaning the running board was promptly taken care of. Try them, you will like them! More

Service advisor, Kenny, kept me informed of where my car was at all times. The only issue I had was with the time it took to complete the service. Hopefully this will be a one time issue. was at all times. The only issue I had was with the time it took to complete the service. Hopefully this will be a one time issue. More

It started out as a horrible mess. I was given an appointment to purchase a truck I found on the internet. When I arrived the salesman was not there and the truck was not there!!! I almost left. Er appointment to purchase a truck I found on the internet. When I arrived the salesman was not there and the truck was not there!!! I almost left. Eric Stevenson and manager Steve saved the day. I found another truck on the lot that I liked and the purchase was smooth from there. More

I appreciated the professional, friendliness and genuine concern that I received from my service advisor Ray . He is a very caring. The machine that done the work was very professional and friendly. concern that I received from my service advisor Ray . He is a very caring. The machine that done the work was very professional and friendly. More

A month after purchasing a used car from this place I have to take it to a shop. The mechanic soon informed me that I had major issues, I thought that was odd since the dealership tried to add nearly 1k have to take it to a shop. The mechanic soon informed me that I had major issues, I thought that was odd since the dealership tried to add nearly 1k to the price for the vehicle inspection. I went back to the dealership and they pretty much said, that sucks for you. More