Ford of Harvey
Harvey, LA
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I’ve always had a very pleasant experience with Don Bohn Ford, i have purchased three Ford Escapes. The service department is why I continue to do business there. I am concerned about the changes being ma Ford, i have purchased three Ford Escapes. The service department is why I continue to do business there. I am concerned about the changes being made with the new owners. I was asked to leave my vehicle for at least a week (could take longer) in order to fix my vehicle with no loaner. Even though the part is available. It is impossible for me to leave my only source of transportation for that amount of time in addition to having the expense of a rental. It is highly unlikely that will recommend this dealership let alone have my car serviced there. More
Easy to work with. Schedule my appointment, told him I needed to be out that same afternoon. They got the job done early. My 2017 Ford expedition drives like new. Thank Schedule my appointment, told him I needed to be out that same afternoon. They got the job done early. My 2017 Ford expedition drives like new. Thanks to the service department! More
Bohn Ford continues to be customer driven in its Service department. Ray Landry, my service adviser, did a great job of explaining my Navigator’s issues after diagnosis and cost to repair. No overselling department. Ray Landry, my service adviser, did a great job of explaining my Navigator’s issues after diagnosis and cost to repair. No overselling or upselling. Ray kept me informed on the status during the process and notified me when repairs were complete. Just being kept in the loop allowed me schedule my time. Great business. Great service group. More
The Bohn Ford service center at the dealership on Lapalco in Marrero in La is the only place I bring my car. My service agent is knowledgeable on the workings of my car, he explains what has caused the pro in Marrero in La is the only place I bring my car. My service agent is knowledgeable on the workings of my car, he explains what has caused the problems my car is experiencing at that time always leave satified. More
Bohn Ford was very easy to work with. They dealt with me with a no nonsense approach. Bohn Ford was very fair on pricing of both bew truck and my trade. They dealt with me with a no nonsense approach. Bohn Ford was very fair on pricing of both bew truck and my trade. More
Service was excellent. When we arrived Leonard Brown, Jr greeted me and my wife, and by the end of the day he made sure we had the vehicle we wanted When we arrived Leonard Brown, Jr greeted me and my wife, and by the end of the day he made sure we had the vehicle we wanted More
I called about a deadly airbag recall in October 2022 and told someone would get back to me. I had to call again 1 month later in November and the girl apologized left & right and told me someone would get b told someone would get back to me. I had to call again 1 month later in November and the girl apologized left & right and told me someone would get back with me. Those two callbacks for a "deadly airbag recall" never happened. I don't drive the car much, which is besides the point, I still needed these airbags replaced since it only takes one accident to become a huge liability, injury & possibly death (as stated in the recall). I was very disappointed that no one got back to me twice. More