Ford of Galesburg - Service Center

Great service. I was able to get my service appointment on the day I wanted. Their service of picking up my truck and returning it to me was greatly appreciated duri I was able to get my service appointment on the day I wanted. Their service of picking up my truck and returning it to me was greatly appreciated during this busy time of year. More

Good experience for recall work Took car in for recall work. Oil change needed, but did not schedule it at the same time. They were able to do the recall work and change my oil at t Took car in for recall work. Oil change needed, but did not schedule it at the same time. They were able to do the recall work and change my oil at the same appointment. More

Trust Yemm Ford! They scheduled my truck for recall service and an oul change and did great work. They kept me updated on how long it would take, and made sure I knew They scheduled my truck for recall service and an oul change and did great work. They kept me updated on how long it would take, and made sure I knew what they were doing. More

Big help! My power steering went out on my Fusion while I was in Galesburg shopping. I live about 35 minutes away and did not know what to do so I called the se My power steering went out on my Fusion while I was in Galesburg shopping. I live about 35 minutes away and did not know what to do so I called the service department and Brian (I believe) told me to bring my car straight there and he would help me out. Come to find out there was a recall on my car. They put me in a rental right away and kept me updated with the progress of the work being done on my car! Everyone there was professional, polite, understanding and reassuring! They went above and beyond any Ford dealer I’ve dealt with! My car is great now! Thank you for your help! More

In for a recall This dealer was great had went in for a recall went quick for the work that beeded to be done. Got a great detail from it and had got my exhast fixed This dealer was great had went in for a recall went quick for the work that beeded to be done. Got a great detail from it and had got my exhast fixed from sitting. But yemm fixed it all made my car look great! Recomed to all my friends. More

Headlights The staff was very professional and friendly. I was on a time limit and they made sure that I was on my way in a timely matter so I wasn’t late. The staff was very professional and friendly. I was on a time limit and they made sure that I was on my way in a timely matter so I wasn’t late. More

Good experience Had routine maintenance completed. They noticed the battery had an issue and resolved it promptly. Having my service records here helped determine t Had routine maintenance completed. They noticed the battery had an issue and resolved it promptly. Having my service records here helped determine the battery was under warranty. Great news! More

Air bag recall Overall my experience was good. The only problem I had was that the airbag light came on after they replaced the system in the front due to a recall. Overall my experience was good. The only problem I had was that the airbag light came on after they replaced the system in the front due to a recall. Currently they are working to fix that issue! More

Convienent I called Friday for an oil change. Agreed on an appointment date and time-Tuesday 9am. Yemms courtesy shuttle took care of transportation so i missed I called Friday for an oil change. Agreed on an appointment date and time-Tuesday 9am. Yemms courtesy shuttle took care of transportation so i missed no work. I paid over the phone and even had the receipt e-mailed to me. More

Oil change I am a 8 yr customer and always drop my car off before work; all the guys at the service desk are always very pleasant; I also love the shuttle servic I am a 8 yr customer and always drop my car off before work; all the guys at the service desk are always very pleasant; I also love the shuttle service; they make sure I am to work on time and when my car is done they bring it to me! Thanks guys...Keep up the Exellent Service!! More