Ford of Galesburg - Service Center

Convienent I called Friday for an oil change. Agreed on an appointment date and time-Tuesday 9am. Yemms courtesy shuttle took care of transportation so i missed I called Friday for an oil change. Agreed on an appointment date and time-Tuesday 9am. Yemms courtesy shuttle took care of transportation so i missed no work. I paid over the phone and even had the receipt e-mailed to me. More

Oil change I am a 8 yr customer and always drop my car off before work; all the guys at the service desk are always very pleasant; I also love the shuttle servic I am a 8 yr customer and always drop my car off before work; all the guys at the service desk are always very pleasant; I also love the shuttle service; they make sure I am to work on time and when my car is done they bring it to me! Thanks guys...Keep up the Exellent Service!! More

Great Worked very fast on changing the oil in my car & topped off my fluids for me. Very accommodating to customers so they don’t have to sit & wait for a l Worked very fast on changing the oil in my car & topped off my fluids for me. Very accommodating to customers so they don’t have to sit & wait for a long time. Even have a free shuttle service. More

Great Job! Courteous staff. I got a ride home. They called me when it was done and explained what was done, and what they found. They were even able to get the r Courteous staff. I got a ride home. They called me when it was done and explained what was done, and what they found. They were even able to get the recall done on the same trip! Greatly appreciated! Thanks all! More

Recently had oil chg on our Edge & recall on truck. Ryan went above & beyond. Yemm’s phone service was out so he used his own cell phone to leave a message saying our parts were in for our (2) recalls Ryan went above & beyond. Yemm’s phone service was out so he used his own cell phone to leave a message saying our parts were in for our (2) recalls on our truck and for us to call him back. By doing this we were able to schedule our appointment quickly. We have always been pleased with how easily we can schedule routine oil changes also. Everyone seems very friendly. More

My experiencewas great!!!! As instated above,my experience was great.Greg and Gene were both very helpful and knowledgeable.I will deffinetly be a return customer.Thank you so m As instated above,my experience was great.Greg and Gene were both very helpful and knowledgeable.I will deffinetly be a return customer.Thank you so much.I LOVE MY FORD ESCAPE. More

Friendly staff, extended repair time Communication was good off and on but needed to be more regular. Disruptions to repair schedule via machine issues weren't promptly communicated and Communication was good off and on but needed to be more regular. Disruptions to repair schedule via machine issues weren't promptly communicated and would go the whole day without hearing an update. Service advisor was very courteous and answered our questions when asked. More

Satisfied Recall that wasn’t done right the first time that it was in for the recall but talked to Tom smith and it will be fixed at our next appointment Recall that wasn’t done right the first time that it was in for the recall but talked to Tom smith and it will be fixed at our next appointment More

Just a check of the computer system Was not able to find anything wrong at this time was told to check back if it happens again. They were very courteous and polite Was not able to find anything wrong at this time was told to check back if it happens again. They were very courteous and polite More

Purchase and maintenance of 2018 F-150 I’ve had an amazing experience with Yemm Ford so far.. Bought a 2018 F-150 and have been doing my maintenance with them.. the entire staff is welcomin I’ve had an amazing experience with Yemm Ford so far.. Bought a 2018 F-150 and have been doing my maintenance with them.. the entire staff is welcoming every time I walk in, and the service department has done an exceptional job working on my new truck.. I will definitely be giving my future business to Yemm More