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Ford of Galesburg - Service Center

Galesburg, IL

4.4
578 Reviews

578 Reviews of Ford of Galesburg - Service Center

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October 20, 2020

Darrell was extremely busy however still took the time necessary to assist me! I have no problem returning to Yemm Ford in the future for Service. More

by JJRUT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darrell Perkins
Oct 21, 2020 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

October 12, 2020

Had a great experience with the body work Yemm Ford did on my Expedition. They also did a wonderful detail job on a very dirty vehicle. More

by JEREMY.KLEINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Perkins, Michele Standard
Oct 12, 2020 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

October 07, 2020

Great job by Yemm Ford service department since they follow through with great expertise, knowledge, and great customer relations as a team. I have a great experience with them since 2009! More

by JBAZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Perkins, Michele Standard, David Rodvold
Oct 08, 2020 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

October 05, 2020

Great dealership! Great cars and service. I will always be a customer to this great dealership. Thank you for your great service. I will return More

by kkombine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

October 01, 2020

Great service friendly staff always thorough and complete this place does great work good ford products great place for oil change or general service brake jobs. More

by jerryksmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Perkins, Ryan Holmes, Michele Standard
Oct 02, 2020 -

Ford of Galesburg responded

Thank you for 5 stars we appreciate you taking the time and providing us with feedback. If I can ever be of assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

September 30, 2020

Yemm Ford is an excellent dealership with outstanding service! I would highly recommend them! They will always treat you with first class service on each visit. More

by gomer0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Perkins, Michele Standard
Oct 02, 2020 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

September 27, 2020

Yemm helped me get financing for my F-150. I've enjoyed driving it every day. Yemm's Service Department that rocks. They will pick the truck up where I work., service it, and bring it back before the EO More

by Lloyd S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, Darrell Perkins, Ryan Holmes, Michele Standard
Oct 02, 2020 -

Ford of Galesburg responded

Thank you for 5 stars we appreciate you taking the time and providing us with feedback. If I can ever be of assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

September 25, 2020

Services department is terrible. Will never go back again.They treat the customers horrible. Always purchase Ford. This my very last one in .my life. More

by Lasttime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Stull, Stephanie Sloan, Darrell Perkins, Ryan Holmes, Michele Standard
September 23, 2020

These people have always gone above and beyond from repairing my vehicles too my buying experiences. I can’t thank them enough for the wonderful customer service. More

by samsecrist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Smith, Ryan Holmes, Michele Standard
Sep 23, 2020 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

September 23, 2020

Friendly . Works hard for the customer. Quick service. Is always able to answer questions . Will keep working to figure out the problem with the vehicle. More

by Sblender910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Perkins, Ryan Holmes, Michele Standard
Sep 23, 2020 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

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