Ford of Galesburg - Service Center

The past year. I had my car there for low tire issue and could never get it fixed right. I had it serviced 4 or 5 times, the last time it was there they said I needed a new tire which was $300 I feel I sho could never get it fixed right. I had it serviced 4 or 5 times, the last time it was there they said I needed a new tire which was $300 I feel I should not have paid for anything. The service manager was very rude to me. Will not return J Rice More

Work was done promptly! Friendly atmosphere. Courtesy ride to and from was great. Good explanation of what needed to be done. COVID rules in place. ride to and from was great. Good explanation of what needed to be done. COVID rules in place. More

Yemm Ford has friendly customer service employees and the technician got the problem diagnosed quickly and fixed. The cost of the device was very reasonable. technician got the problem diagnosed quickly and fixed. The cost of the device was very reasonable. More

Excellent service. Dealership friendly. I even had a chat with the mechanic and he explained the service performed. The service department was extremely friendly and helpful. I recommend them fully. They com with the mechanic and he explained the service performed. The service department was extremely friendly and helpful. I recommend them fully. They communicate together for you very well. More

Happy with the service from start to finish.Everyone was courteous and friendly. I appreciate the provided check list. Priced a little high but not too unreasonable . courteous and friendly. I appreciate the provided check list. Priced a little high but not too unreasonable . More

Scheduling the needed service was completed in a minimum of time. Service was performed as scheduled in a timely and professional manner. My vehicle continues to perform well and I will continue to get requ of time. Service was performed as scheduled in a timely and professional manner. My vehicle continues to perform well and I will continue to get required service from Yemm ford. More

I'm very satisfied w/our local dealership, they went Far beyond to help us. The service dept worked tirelessly & came thru. We're satisfied. beyond to help us. The service dept worked tirelessly & came thru. We're satisfied. More

I've always received prompt scheduling with routine service appointments. Staff have been cordial and professional. I feel more confident with Yemm Ford service department than with taking my Fusion to service appointments. Staff have been cordial and professional. I feel more confident with Yemm Ford service department than with taking my Fusion to any other service and repair shop. I bought my used Fusion from my daughter but have plans to buy from Yemm Ford next time. More

The only thing that was not done is to reset the Oil Life cycle, I did that myself once I got home and realized it. To me that is an important step as that is how I move forward with an Oil change, I know t cycle, I did that myself once I got home and realized it. To me that is an important step as that is how I move forward with an Oil change, I know that they put a sticker in my window but anytime I check my Oil life it goes way beyond the sticker. More

Our vehicle was serviced in a timely fashion. We appreciate that the service recall 'thing' on the door locks was taken care of at no charge. For being from out-of-State, we were treated as long-sta appreciate that the service recall 'thing' on the door locks was taken care of at no charge. For being from out-of-State, we were treated as long-standing customers. Thank you. More