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Ford of Galesburg - Service Center

Galesburg, IL

4.4
560 Reviews

560 Reviews of Ford of Galesburg - Service Center

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February 11, 2021

Very pleased polite and professional. Dustin was not pushy looked for several options for us till we found the one we wanted. Will be back. More

by jimelaine83
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan
Feb 11, 2021 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

February 09, 2021

I had a problem on a Saturday morning. A young man was quick and efficient to determine the problem and to give me instructions. Appointment was set for Monday morning. I arrived at about 7:40 and needed More

by Dj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Perkins, Michele Standard, David Rodvold
Feb 10, 2021 -

Ford of Galesburg responded

Thank you for 5 stars we appreciate you taking the time and providing us with feedback. If I can ever be of assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

February 04, 2021

We have always had great service from Yemm! Their staff is helpful and knowledgeable. The appointments are on time and finished when expected. We are very satisfied More

by douganddana79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Perkins, David Rodvold
Feb 10, 2021 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

February 02, 2021

I had a family emergency suddenly me out of town. Yemm was able to service my car at a moment's notice so i could be assured of a safe journey. Their level of caring and professional service is amazing! More

by Laun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Standard
Feb 10, 2021 -

Ford of Galesburg responded

Thank you for 5 stars we appreciate you taking the time and providing us with feedback. We are so happy your service was done quickly. If I can ever be of assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

January 28, 2021

Had a great experience. The service was great and personal. They took great care of me and my car. I will bring my car to them from now on More

by Adavis1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold
Jan 29, 2021 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

January 27, 2021

Your staff was friendly and courteous. I thought the price was kind of over board .with 52.00 for parts and labor was so high for that less than 2 hour service including the oil change. More

by JOYCEMT21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sloan, Michele Standard
Jan 27, 2021 -

Ford of Galesburg responded

Thank you for taking the time and providing us with feedback. We are happy to hear the staff was friendly and courteous. We keep our pricing inline with market for our area. If I can ever be of assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

January 18, 2021

Salesmen were great to work with not pushy. Stayed late to finish up so we could take the vehicle home that night. Service has been gre More

by jimelaine83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Ford of Galesburg responded

Thank you for 5 stars we appreciate you taking the time and providing us with feedback. If I can ever be of assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

January 14, 2021

Yemm Ford did a great job on my recall service and oil change/inspections. They are always very helpful and courteous! Also very helpful with giving rides to work and/or delivering vehicle when finished. More

by amjcjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Perkins, Michele Standard, David Rodvold
Jan 15, 2021 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

January 13, 2021

I brought my car in late and the young gentleman checking me in was kind enough to open the hood just to check on it. Besides that the staff of 3 that helped me were by far the nicest people I have dealt wit More

by Jeremybernahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nit sure who the younger man was. , Michele Standard, David Rodvold
January 07, 2021

I Went in for recall On my 2017 Ford Explorer. . Good, friendly service provided. Flexible scheduling. No price issues involved as it was a recall. More

by JHARDINE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

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