Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
579 Reviews of Ford of Galesburg - Service Center
Sort by
July 01, 2021
I purchased my Ford F 150 at this dealership. I trust them and have my service done here. The service I have done is oil changes. Whenever I make the appointment, the staff makes suggestions for othe them and have my service done here. The service I have done is oil changes. Whenever I make the appointment, the staff makes suggestions for other things like tire rotation or airfilter replacement. They never force me and don't do things without my consent. I really appreciate that and them. I'll be going there for service again soon More
by lsichling
Verified CustomerEmployees Worked With
Other Employees :
Stephanie Sloan, Brian Magee, Michele Standard
June 24, 2021
They didn’t do nothing about my car they had it for almost 2 weeks. They told me they couldn’t get it to act up but yet the same day that I picked it up I went past somebody and it felt like the transm almost 2 weeks. They told me they couldn’t get it to act up but yet the same day that I picked it up I went past somebody and it felt like the transmission dropped out of the car. And it’s been clunking really hard putting it in reverse and every time I go to speed up and it drops into a lower gear it shifts really hard More
by April Moore
Employees Worked With
Michele Standard, David Rodvold
June 22, 2021
Had oil changed and 2 new tired put on. All good except the next day my rear drivers side tire was only 27# and all others different # 39,40,41. Thought they all should have been the same and lower # the next day my rear drivers side tire was only 27# and all others different # 39,40,41. Thought they all should have been the same and lower # More
by maryellengerman
Employees Worked With
June 16, 2021
The service department have always fixed any issue or concerns that we have ever experienced with our Ford Escape. They are highly recommended by us. concerns that we have ever experienced with our Ford Escape. They are highly recommended by us. More
by Les
Employees Worked With
June 16, 2021
I started coming here after I purchased car at yemm cheverolet,used and did not like their service so came here then after few times did not like it here thought I would give a 2nd chance and the lady cheverolet,used and did not like their service so came here then after few times did not like it here thought I would give a 2nd chance and the lady that took care of my business was excellent I will be back! More
by grandmakay07
Employees Worked With
Michelle was the reason I will be coming back she was excellent and didn't treat me as i knew nothing!, Michele Standard
June 15, 2021
Ready for me when I got there. Car is new so needed no extras. They did put new plates on and I bought front plate holder. I appreciated this as I bought car in AZ and they use only one plate. Everyone extras. They did put new plates on and I bought front plate holder. I appreciated this as I bought car in AZ and they use only one plate. Everyone is very courteous. I have had oil changed here for several years! More
by KKB
June 15, 2021
The service for my f150 was fast, i was in and out in no time. Fast friendly service at the dealorship. I almost forgot ,that oil change coupon helped too.😊 time. Fast friendly service at the dealorship. I almost forgot ,that oil change coupon helped too.😊 More
by jamescreasy1951
Employees Worked With
Michele Standard
