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Ford of Galesburg - Service Center

Galesburg, IL

4.4
560 Reviews

560 Reviews of Ford of Galesburg - Service Center

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September 09, 2021

everyone was friendly and the waiting was comfortable - I was able to read my book, paying was easy and they explaced all the remares to me More

by vickidiefendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
Sep 13, 2021 -

Ford of Galesburg responded

Thank you for servicing your 2011 Ford Focus at Yemm Ford! We are so happy that your experience was easy and you were able to relax while they serviced your car. We look forward to seeing you here in the future.

September 02, 2021

The employees at Yemm Ford were very helpful & accommodating. They have good technicians also. The name Yemm has been in Galesburg a long time. If they didn't have good service they wouldn't last More

by michellehfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold, Mike Ruark
September 01, 2021

Great customer service !! My car was picked up and dropped off at my place of work for service . I will be using Yemm Ford again ! More

by KLQUICK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sloan, Mike Ruark
Sep 13, 2021 -

Ford of Galesburg responded

Lori thank you for serving your 2019 Ford Exporer RT at Yemm Ford!! It was our pleasure to pick it up and drop it off. We are so happy that you had a great experience.

August 31, 2021

Exceptional service manager, advisors and sales department. They make the process very easy to work with all departments. It is very easy to enter the service department. The waiting room is clean More

by mikeruark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Standard, David Rodvold, Mike Ruark
Aug 31, 2021 -

mikeruark responded

Great experience!

August 29, 2021

I have been reasonably satisfied at each visit. Satisfied with both service and convenience. We appreciate everyone at Yemm Thank you for the hours you put in More

by TCSPRECHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missey Fell
Aug 30, 2021 -

Ford of Galesburg responded

Thank you for servicing your 2013 Ford Edge at Yemm Ford. We are so pleased that your experience was both pleasant and convenient! Thank you for the kind word we appreciate your continued business and look forward to working with you in the future.

August 27, 2021

Very clean restroom and waiting area. Everyone is kind and polite and service is excellent always get me in and out in a timely manner. More

by spencegayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sloan, Darrell Perkins, Michele Standard
Aug 27, 2021 -

Ford of Galesburg responded

Thank you for servicing your 2017 Ford Fusion at Yemm Ford. We are so happy that your experience was excellent.

August 23, 2021

On time and did a good job! Car was done within a hour. Service people were friendly and easy to work with. Will come again More

by davidjoansw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
Aug 25, 2021 -

Ford of Galesburg responded

Thank you for servicing your 2017 Ford F150 at Yemm Ford. So happy to hear that your experience was friendly and easy! We look forward to seeing you in the future!!

August 23, 2021

Quick and competent completion on short notice. Much appreciated!! Yemm Ford's Service center is TOPNOTCH 👍👍. Parts were readily available even though it's a Chevy More

by bemagee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold, Mike Ruark
Aug 25, 2021 -

Ford of Galesburg responded

Thank you for servicing your 2015 Chevrolet Impala at Yemm Ford! We are happy to work on all types of vehicles. So happy to hear we are TOPNOTCH!!

August 18, 2021

I was able to get appointment for my schedule. Yemm did a safety maintenance check and oil change to get me on the road as I travel back to California. Friendly service with a smile! More

by Lhiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
Aug 19, 2021 -

Ford of Galesburg responded

So happy we were able to get you back on your way to California with a smile on your face!!

August 18, 2021

They get my car in for oil change with no long delays. They pick up my car while I am at work and bring it back when done. Always have gotten good service from Yemm Ford. More

by Jmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard
Aug 19, 2021 -

Ford of Galesburg responded

Thank you for having your vehicle serviced with Yemm Ford. We are so happy to hear that you had a good experience and had no delays!!

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