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This rating includes all service center reviews, with more weight given to recent reviews.
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559 Reviews of Ford of Galesburg - Service Center
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October 21, 2021
Awful communication. Was told vehicle would be looked at on a Friday when it arrived. Called Tuesday am too see what the hold up was and was actually told that it had rained all day Monday and the guys didn on a Friday when it arrived. Called Tuesday am too see what the hold up was and was actually told that it had rained all day Monday and the guys didn't want to go get it in the rain. The line item written estimate that was requested was chicken scratch on a PO form. More
by Go elsewhere
Verified CustomerEmployees Worked With
Mike Ruark
October 07, 2021
Very good service and polite to customers. Nice clean waiting room. Friendly people to deal with waiting room. Friendly people to deal with More
by none
Employees Worked With
Other Employees :
Stephanie Sloan, Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
October 07, 2021
I was treated with respect, and good, speedy service! I will recommend them to others. will recommend them to others. More
by sigiwheeler
Employees Worked With
September 16, 2021
Customer service is excellent, all needs are completed quickly and professionally! There is no hesitation by employees to assure customer satisfaction! quickly and professionally! There is no hesitation by employees to assure customer satisfaction! More
by JKFCRASH
Employees Worked With
September 14, 2021
Appointments are made easily and service is done as I wait. Always do my service at Yemm Ford wait. Always do my service at Yemm Ford More
by dwhittington0
Employees Worked With
September 11, 2021
Employees were very kind. They serviced my car in a timely manner. I like the fact that I could schedule a time. I will return. timely manner. I like the fact that I could schedule a time. I will return. More
by Johnlois
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
September 09, 2021
everyone was friendly and the waiting was comfortable - I was able to read my book, paying was easy and they explaced all the remares to me was able to read my book, paying was easy and they explaced all the remares to me More
by vickidiefendorf
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
