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Ford of Galesburg - Service Center

Galesburg, IL

4.4
559 Reviews
Call Service Center (309) 381-1095

559 Reviews of Ford of Galesburg - Service Center

Sort by
March 03, 2022

Great service. .friendly employees. The chairs in waiting room are very uncomfortable. Otherwise perfect!. Thanks More

by Plytes70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, David Rodvold, Mike Ruark
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Mar 03, 2022 -

Ford of Galesburg responded

Well thank you sorry about the chairs Ford made us buy them. Glad we could make everything else perfect!

March 03, 2022

We bought our car there they were great then the service has always been Good when we've taken the car there More

by kstropes63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sloan, David Rodvold
Report | Print
Mar 03, 2022 -

Ford of Galesburg responded

So happy that your experienced at Ford of Galesburg have been great! We look forward to many more great times in the future!

March 03, 2022

Very friendly and knowledgeable. Easy to talk to and get appointments scheduled. I will be back More

by kjvaupel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 03, 2022

Great dealership! Doug Miner is the best sales consultant. He is really helpful and always dependable. More

by karolinekamzic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Miner
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Mar 04, 2022 -

Ford of Galesburg responded

Awww your going to make him blush! Thank you for the kind words!!

March 03, 2022

Great job Fast service very informative. The only place i’ll go for my truck service. More

by WESSON44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2022 -

Ford of Galesburg responded

We are so happy to hear that. We look forward to helping you with all your automotive needs now and in the future.

March 03, 2022

Previously dissatisfied with pricing issue. This service I did not recieve a call when the part came in. More

by mastin492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember
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March 03, 2022

Everything was great! ! Got the truck serviced and maintenance and the recalls done in one day!! Thanks! More

by philtro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
Report | Print
March 03, 2022

Very thorough, got me in and out quickly. They replaced a battery in my fob but I had one at home, would have preferred they'd asked. More

by sheryl.nyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't see the young lady that I worked with.
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January 29, 2022

Really appreciate the service department ! They made sure to let me know about inspections I needed and even delivered my car to work when it was finished ! More

by Cb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
Report | Print
Jan 29, 2022 -

Ford of Galesburg responded

So happy to hear you appreciate our service department!! We look forward to taking care of all your service needs in the future!

January 29, 2022

Always friendly service. They always thoroughly explain what is going on with our Ford Escape. More

by George Charles (Chuck)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold, BRENDA JONES
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Jan 29, 2022 -

Ford of Galesburg responded

Thanks Chuck for the kind words! So glad that we can continue to service your Ford Escape!

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