Ford of Galesburg - Service Center

Greg Stacey was very helpful in arranging appointment. Staff were ready for me and checking in was easy. No service related issues. Pick up times are convenient. Staff were ready for me and checking in was easy. No service related issues. Pick up times are convenient. More

I'm pleased with the friendly and professional services that I received, including the shuttle provided to me. that I received, including the shuttle provided to me. More

Very good service as always. What I have come to expect from Ford of Galesburg. What I have come to expect from Ford of Galesburg. More

Love the service they have. , it really helps me since I don’t drive. Thank you Ford of Galesburg , it really helps me since I don’t drive. Thank you Ford of Galesburg More

I love Ford of Galesburg. I’ve been to other Ford dealerships and haven’t received the level of customer service that Galesburg has always offered me. I was disappointed with I’ve been to other Ford dealerships and haven’t received the level of customer service that Galesburg has always offered me. I was disappointed with my last few appointments because there was a breakdown in communication. I wasn’t told that my recall wasn’t completed when I went to pick up my vehicle. I came back the following week to then complete the recall expecting to have my vehicle back by a certain time but it was kept longer, I understand things don’t always follow an exact timeline but an update would have been nice so I could’ve made different plans. I am very grateful for the office staff catching a credit that was owed to me and calling me that day to get it straightened out. More

Everyone was pleasant, kind and attentive. Service was top notch and efficient. Work was done in a timely manner. Service was top notch and efficient. Work was done in a timely manner. More