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Ford of Galesburg - Service Center

Galesburg, IL

4.4
558 Reviews

558 Reviews of Ford of Galesburg - Service Center

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July 23, 2023

Very nice service and friendly people. Had a very nice experience and appreciated the senior oil change. More

by Jeanne822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thank you for your kind words

July 19, 2023

Without Missy and Michelle, this dealership wouldn't survive. They seem to keep the engine running ! More

by bradley.davies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Fell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thank you

July 18, 2023

Always helpful, kind and respectful. No complaints. The senoirs discounts help my budget. Will continue to use their service. More

by badluck55.cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

So happy that this helps

July 17, 2023

My vehicle is usually serviced in an hour or less and the people are nice and friendly More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thanks for taking the time to let us know

July 15, 2023

They are all extremely helpful from the mechanics to the salesman. Everyone is very friendly More

by Carolk57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Aug 18, 2023 -

Ford of Galesburg responded

So happy to hear that

Aug 18, 2023 -

Ford of Galesburg responded

Thank you

July 15, 2023

They are very prompt and courteous. They do a good job and I’m very very happy with them. More

by Nancy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thank you

July 15, 2023

So helpful, body work done was excellent and when they said it was going to be. More

by elaine.m.sander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thank you

July 11, 2023

They did a good job for us. They kept us informed about the repair of the pickup truck More

by chris_lewis_792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan holmes
Aug 18, 2023 -

Ford of Galesburg responded

So happy to hear that thank you for taking the time to let us know

July 05, 2023

was done in a appropriate time manner. Pleasant personal. Could use a handicap parking. thank you More

by JMWOODS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t know names
Jul 06, 2023 -

Ford of Galesburg responded

Thank you for your feedback we will look into to a dedicated handicap parking space for service.

July 03, 2023

They came and picked up my car, and brought it back when they changed the oil for free! You can’t ask for more than that! More

by ellensmith1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Ford of Galesburg responded

Happy to hear that you had a great experience. We appreciate your kind words and your business.

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