Ford of Galesburg

Wonderful customer service! Walking in you feel welcomed, not hounded, leaving you feel appreciated. You feel a genuine care from the staff towards you and your business. They Walking in you feel welcomed, not hounded, leaving you feel appreciated. You feel a genuine care from the staff towards you and your business. They make you feel comfortable and that you will be taken care of the right way. More

New Buying Experience Purchased a pre-owned Cadillac from Yemm Ford. As described! Quick and easy financing! Jeff and Stephanie were great getting me taken care of! Great p Purchased a pre-owned Cadillac from Yemm Ford. As described! Quick and easy financing! Jeff and Stephanie were great getting me taken care of! Great popcorn!Thanks!! More

They did clean but somethings were missed Overall they did clean but somethings that should have been cleaned were not. I was going on Vacation so took my car to be detailed before we were to Overall they did clean but somethings that should have been cleaned were not. I was going on Vacation so took my car to be detailed before we were to leave. The trunk was not cleaned like it should have been and the middle compartment in my car had not been cleaned at all. There were to spots to open and clean and was not done. I called and someone left them a message for me because they were gone for the day. I had to email them the next day because no one responded back to my message. After my email I got a call back and message but I could not talk at that time due to my job profession. I had no more opportunities to have them make it right because the next day I did not have my car but my daughter did so it could be packed to leave on our vacation. I felt it should have been cleaned right and I wouldn’t had to worry about any of this. More

Satisfied Customer The service department personnel always treat me very well as do all the other employees. The service is great and they do a very good job. The service department personnel always treat me very well as do all the other employees. The service is great and they do a very good job. More

Bait and switch. Told a price them they doubled it. Very bad business. Tried blaming it on newer employee. Always something. Dont stand by there word. Be cautious Told a price them they doubled it. Very bad business. Tried blaming it on newer employee. Always something. Dont stand by there word. Be cautious More

Friendly, Quick, and flexible. Cody was great to work with and very laid back! Cody wasn't a "slimy car dealer", like I had the pleasure of running into, during my car shopping expe Cody was great to work with and very laid back! Cody wasn't a "slimy car dealer", like I had the pleasure of running into, during my car shopping experience. More

Great service I absolutely had fantastic service at this dealer. I went in and talked to Dustin and told him what I wanted and he couldn't have done a better job! I absolutely had fantastic service at this dealer. I went in and talked to Dustin and told him what I wanted and he couldn't have done a better job! More

F-150 We were shopping for a used low mileage F-150 and found one online at Yemm Ford. When we arrived at the dealership we were met by an employee who dir We were shopping for a used low mileage F-150 and found one online at Yemm Ford. When we arrived at the dealership we were met by an employee who directed us to Dustin Evans. He was very courteous and knowledgeable about the truck. He went with us on a test ride and answered many questions for us. He was very business like but not pushy. He handled everything very well. More

Above and beyond I never look forward to shopping, especially car shopping. I'm so glad I went there! Everyone was fantastic. They worked with me to not only find what I never look forward to shopping, especially car shopping. I'm so glad I went there! Everyone was fantastic. They worked with me to not only find what I wanted but to make it happen. I came in after work and the banks closed before we could get to the paperwork. They did everything for me while I was at work the next day, keeping me posted the entire time. A lovely experience. I will no longer dread car shopping as long as I can do it with them. More

2015 Ford Escape Needed a used car to keep down in our hanger in Branson Mo. I wanted to trade down there so I would not have to drive the trade back and forth. The Needed a used car to keep down in our hanger in Branson Mo. I wanted to trade down there so I would not have to drive the trade back and forth. The escapes down there had twice the miles at the same price as the one at Yemm. Yemm was good to work with and did solve any problems that came up. This dealership is much better than it was when Lakis had it. I had not gone there for years due to past dealings with Lakis More