Ford of Galesburg

My Experience Brandon was very helpful about helping us find a car. He made some good suggestions and we were able to work out a bit better price. Very happy with Brandon was very helpful about helping us find a car. He made some good suggestions and we were able to work out a bit better price. Very happy with my purchase and I’m looking forward to my free first oil change and detail! More

Recently had oil chg on our Edge & recall on truck. Ryan went above & beyond. Yemm’s phone service was out so he used his own cell phone to leave a message saying our parts were in for our (2) recalls Ryan went above & beyond. Yemm’s phone service was out so he used his own cell phone to leave a message saying our parts were in for our (2) recalls on our truck and for us to call him back. By doing this we were able to schedule our appointment quickly. We have always been pleased with how easily we can schedule routine oil changes also. Everyone seems very friendly. More

My experiencewas great!!!! As instated above,my experience was great.Greg and Gene were both very helpful and knowledgeable.I will deffinetly be a return customer.Thank you so m As instated above,my experience was great.Greg and Gene were both very helpful and knowledgeable.I will deffinetly be a return customer.Thank you so much.I LOVE MY FORD ESCAPE. More

Great Job! Courteous staff. I got a ride home. They called me when it was done and explained what was done, and what they found. They were even able to get the r Courteous staff. I got a ride home. They called me when it was done and explained what was done, and what they found. They were even able to get the recall done on the same trip! Greatly appreciated! Thanks all! More

Friendly staff, extended repair time Communication was good off and on but needed to be more regular. Disruptions to repair schedule via machine issues weren't promptly communicated and Communication was good off and on but needed to be more regular. Disruptions to repair schedule via machine issues weren't promptly communicated and would go the whole day without hearing an update. Service advisor was very courteous and answered our questions when asked. More

Satisfied Recall that wasn’t done right the first time that it was in for the recall but talked to Tom smith and it will be fixed at our next appointment Recall that wasn’t done right the first time that it was in for the recall but talked to Tom smith and it will be fixed at our next appointment More

Just a check of the computer system Was not able to find anything wrong at this time was told to check back if it happens again. They were very courteous and polite Was not able to find anything wrong at this time was told to check back if it happens again. They were very courteous and polite More

Purchase and maintenance of 2018 F-150 I’ve had an amazing experience with Yemm Ford so far.. Bought a 2018 F-150 and have been doing my maintenance with them.. the entire staff is welcomin I’ve had an amazing experience with Yemm Ford so far.. Bought a 2018 F-150 and have been doing my maintenance with them.. the entire staff is welcoming every time I walk in, and the service department has done an exceptional job working on my new truck.. I will definitely be giving my future business to Yemm More

Great Experience Sales rep and loan agent were extremely helpful and accommodating. They were very friendly and knowledgeable. I would definitely deal with them again. Sales rep and loan agent were extremely helpful and accommodating. They were very friendly and knowledgeable. I would definitely deal with them again. Great job!!! More

Car Warranty Repair I had great service from the nice gentleman that took me to work to the service desk to the customer service window. Thank you so much! I had great service from the nice gentleman that took me to work to the service desk to the customer service window. Thank you so much! More