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Ford of Galesburg
Galesburg, IL
824 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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May 27, 2021
I have purchased several vehicles at this dealership and service is quick & reliable. They are understanding & friendly. The mechanics are knowledgeable and very careful with your automobile. service is quick & reliable. They are understanding & friendly. The mechanics are knowledgeable and very careful with your automobile. More
by wenstromlarry
Verified Customer
May 27, 2021
They took care of everything I got a new car and they got my truck and the salesperson Craig Stacy took care of everything and I will be back my truck and the salesperson Craig Stacy took care of everything and I will be back More
by girlgroupz1
May 25, 2021
Service was good and done in a timely manner, I highly recommend this place .the workers are very nice and called me promptly when my car was done recommend this place .the workers are very nice and called me promptly when my car was done More
by hotstuff_9001
Employees Worked With
Michele Standard
May 24, 2021
Gregg in Galesburg was very accommodating and thoughtful..i had told him what I was looking for and he called me the same day my jeep was traded in.. I really appreciated his letting me know and thoughtful..i had told him what I was looking for and he called me the same day my jeep was traded in.. I really appreciated his letting me know and his knowledge of all the papers More
by Vickirogers153
Employees Worked With
May 24, 2021
They forgot to order my part. I had a difficult time getting ahold of the body shop to get an update. Friendly when I was able to get ahold of someone getting ahold of the body shop to get an update. Friendly when I was able to get ahold of someone More
by Lmpetoskey
Employees Worked With
May 21, 2021
I was very impressed with how the service manager worked with me to take care of a problem I'd had! No service department at any location is going to be perfect but making things right is all you can ask of with me to take care of a problem I'd had! No service department at any location is going to be perfect but making things right is all you can ask of any business! More
by kingskid101.1
Employees Worked With
Mike Ruark
May 18, 2021
We met with Dustin Evans to look at a used Ford truck. He was very knowledgable about his product. Walked us through all the features of the 2018 truck and pointed out various things we might not have n He was very knowledgable about his product. Walked us through all the features of the 2018 truck and pointed out various things we might not have noticed. He sat in the truck and went through things in great detail. We also met with Gene Stull for the actual purchase and he also told us about rebates etc. for the vehicle we traded in that we would not have gotten back if Gene hadn't mentioned them. We were extremely satisfied with the service they extended to us. More
by mary
May 11, 2021
I decided to order a Platnium F150 truck when I wasn't finding what I wanted. Both Greg and Brian kept a close watch for my build date. But it became evident that it was not going to be done in a timely finding what I wanted. Both Greg and Brian kept a close watch for my build date. But it became evident that it was not going to be done in a timely manner. They both worked very hard to find another truck similar to what I ordered. Success. I love the truck that they found and am grateful for their hard work. I really appreciated their effort in finalizing my sale. Thank you. More
by skistler1202
May 07, 2021
Very fast and easy!! Very nice people to work with I would go back for my next car I got exactly what I wanted and love it would go back for my next car I got exactly what I wanted and love it More
by Good things happen
April 29, 2021
Thank you for helping me with getting my 2917 Chevy Cruze, Doug Miner, I really luv it ,very nice ride , my family has bought many car from Yemm, Cruze, Doug Miner, I really luv it ,very nice ride , my family has bought many car from Yemm, More
by marsha claeys
Employees Worked With
Doug Miner
