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Ford of Galesburg

Galesburg, IL

4.5
824 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 824 reviews

July 27, 2021

Friendly from start to finish. Didnt have to wait long. Exsplained everything when finished. Eager and willing to help. I like the way they service my pickup. Thanks More

by snakesweat279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard
Jul 30, 2021 -

Ford of Galesburg responded

Thank you for having your 2007 Lincoln Mark 7 serviced at Yemm Ford. We are so happy to hear that experience was friendly and that the Michelle and the rest of the staff were eager and willing to help!!

July 25, 2021

Steve Stone in the parts department is so helpful and kind. You have a valuable employee! He helped me understand recalls and treated me with kindness and too his time to talk to me. I could see that the More

by Monman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Ford of Galesburg responded

Steve is a great guy glad he could be helpful and treat you with kindness! We will pass on your kind words and kudos to Steve.

July 25, 2021

I recently purchased a used Ford van elsewhere. It is still in warranty and they treated me well and checked out the van as if I bought it there. Good job. More

by mazaska7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Miner, Merrick Magee
Jul 30, 2021 -

Ford of Galesburg responded

Whether you buy it here or elsewhere our service department aims to treat all like their own family so glad they treated you well and did a good job!

July 23, 2021

I like the dealership but I was less than impressed with my last service. Greasy hand prints are easy to spot on a white vehicle. Tools left in my glove box the previous time I had it serviced. Missing lug More

by lee.thompson1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan
Jul 23, 2021 -

Ford of Galesburg responded

Thank you for having your 2016 F150 serviced at Yemm Ford. I am sorry that the experience was less than 5 stars. Please let me know the next time you are in service and I will see to it that your vehicle is fully inspected prior to being returned to you! Thank you for giving us the opportunity to make it right Stephanie Sloan Customer Service ssloan@yemmford.com 309-342-1121

July 23, 2021

Was very satisfied with transaction. No need for more pat yourself on back ccomments. I'm not saying any thing more. I've commented enough. More

by resjas0
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Magee
Jul 23, 2021 -

Ford of Galesburg responded

Thank you for purchasing your 2020 GMC Canyon at Yemm Ford. We are so happy to hear that that you were satisfied with the experience!!

July 22, 2021

I was treated with respect kindness courtesy you couldn’t ask for better people all of them and including Greg he is a sweetheart thank you so much for what you did for me today may God bless More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, Brian Magee
Jul 22, 2021 -

Ford of Galesburg responded

Thank you for purchasing your 2019 Chrysler 300 from Yemm Ford! We had such fun getting you the vehicle that you truly wanted!! So happy that you had such a great experience!! We look forward to having you in the YemmFord family for years to come!!

July 22, 2021

Yemm Ford's, sales and management team went above and beyond working with my schedule to make this happen. The after sales service team have been great to work with. Besides this review I've personally t More

by kjudge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, Brian Magee
Jul 22, 2021 -

Ford of Galesburg responded

Thank you Kyle for purchasing your 2015 GMC Yukon at Yemm Ford. We are so happy to hear that your experience was beyond expectations!Don't forget about our referral program if your friends come in and buy from Greg we will send you $100! We want to thank the best advertisement is a happy customer.Enjoy your Yukon.

July 21, 2021

This is the second time Yemm Ford has mess up on my son's oil change will not be returning will take our business some where else did not get oil filter on all the way now I have oil all over my driveway may More

by huley004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michele Standard
July 21, 2021

I looked at there web site and found a truck that I liked, drove over and talked to Dustin. We drove the truck and found a couple of things that needed attention . After returning to the dealership Dus More

by mccoynut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Ford of Galesburg responded

Thank you so much for purchasing your 2008 Silverado from Yemm Ford. We are so happy that Dustin was able to take care of your concerns. So glad you a good experience. Look forward to seeing you at Yemm Ford for years to come.

July 20, 2021

Look I'm not one to write anything so this 25 word thing doesn't work for me so if that is a must oh well More

by crystalr_corry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard
Jul 21, 2021 -

Ford of Galesburg responded

Thank you for taking the time to write the 25 words;-) So happy that your experience having 2014 Lincoln MKS inspired you to give us 5 stars! We look forward to many more 5 star experiences in the future!

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