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Ford of Galesburg
Galesburg, IL
824 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 824 reviews
August 11, 2021
Still afraid to go back after they caused damage to my vehicle when they did not put lugnuts back on and I drove off having tire fall off and drag car. Since then I’m having issues with the car threat and vehicle when they did not put lugnuts back on and I drove off having tire fall off and drag car. Since then I’m having issues with the car threat and they say has nothing g to do with it! Bad experience shopping from Yemm Ford to say the least. More
by spencergirls3
Verified CustomerEmployees Worked With
Doug Miner
August 09, 2021
Very efficient and always helpful yes I have recommended this dealership to other people and my kids have bought her also very friendly and helpful l this dealership to other people and my kids have bought her also very friendly and helpful l More
by nancy.miller
Employees Worked With
Gene Stull, Michele Standard
August 09, 2021
I have only had to type this 3 times to try and do this so one last shot. We have used this service department for years and like their ability to get in and out on time. so one last shot. We have used this service department for years and like their ability to get in and out on time. More
by SAM BROOKS
Employees Worked With
David Rodvold
August 08, 2021
I dropped my car off to have looked at on a Thursday called on Tuesday and they said it would be next to be looked at. No contact from Yemm Ford. Called back on Friday said it was next to be looked at. called on Tuesday and they said it would be next to be looked at. No contact from Yemm Ford. Called back on Friday said it was next to be looked at. Told them to forget it because that was the same answer 3 days ago. Picked up car and had never even been moved. Very poor customer service and I have bought over 5 cars from them in the past. More
by Mgholmstrom
Employees Worked With
Michele Standard
August 06, 2021
Happy with negotiating process, manager and salesman very professional. I was a little disappointed in total cleanliness of inside of the truck, it could have been detailed a little better. professional. I was a little disappointed in total cleanliness of inside of the truck, it could have been detailed a little better. More
by djkelly31
August 05, 2021
Top notch from the start to finish, our salesman Dustin was above and beyond kind, efficient, knowledgeable. The sales manager was very friendly. Easy to work with. Highly recommend this dealership to all. was above and beyond kind, efficient, knowledgeable. The sales manager was very friendly. Easy to work with. Highly recommend this dealership to all. More
by dehner.erin
August 05, 2021
Great service department here at Yemm Ford. They always try to please you and meet your expectations. I would highly recommend them for all your service needs. try to please you and meet your expectations. I would highly recommend them for all your service needs. More
by Les
Employees Worked With
Michele Standard
August 05, 2021
I’m not real impressed, the last 3 times I’ve taken my vehicles there I have had to take them back to fix again. That is 2 hrs out of my day x 3 x $ 120 =$720 of my money wasted on poor service. I would l vehicles there I have had to take them back to fix again. That is 2 hrs out of my day x 3 x $ 120 =$720 of my money wasted on poor service. I would like to business there but find it frustrating every time I go. I wish I could find a good dealership. More
by JDEBLOCK
Employees Worked With
David Rodvold
August 03, 2021
My husband takes care of most of the service for our Explorer. We are always very happy with service from Yemm Ford! nice safe place to wait, super communications from staff, pleasant surroundings! Explorer. We are always very happy with service from Yemm Ford! nice safe place to wait, super communications from staff, pleasant surroundings! More
by Bruner216
Employees Worked With
do not know who husband dealt with
