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Ford of Galesburg

Galesburg, IL

4.5
824 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 824 reviews

August 31, 2021

Exceptional service manager, advisors and sales department. They make the process very easy to work with all departments. It is very easy to enter the service department. The waiting room is clean More

by mikeruark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Standard, David Rodvold, Mike Ruark
Aug 31, 2021 -

mikeruark responded

Great experience!

August 29, 2021

I have been reasonably satisfied at each visit. Satisfied with both service and convenience. We appreciate everyone at Yemm Thank you for the hours you put in More

by TCSPRECHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missey Fell
Aug 30, 2021 -

Ford of Galesburg responded

Thank you for servicing your 2013 Ford Edge at Yemm Ford. We are so pleased that your experience was both pleasant and convenient! Thank you for the kind word we appreciate your continued business and look forward to working with you in the future.

August 27, 2021

Very clean restroom and waiting area. Everyone is kind and polite and service is excellent always get me in and out in a timely manner. More

by spencegayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sloan, Darrell Perkins, Michele Standard
Aug 27, 2021 -

Ford of Galesburg responded

Thank you for servicing your 2017 Ford Fusion at Yemm Ford. We are so happy that your experience was excellent.

August 25, 2021

I got the 2018 Ford Fusion is my second vehicle I have I got the 2018 Ford Fusion is my second vehicle I have bought from there.. it was a pleasant experience I thank you Mr stacey More

by Moore.lori260
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, Mike Ruark
Aug 26, 2021 -

Ford of Galesburg responded

Thank you Lori for purchasing your 2018 Ford Fusion from Yemm Ford! We appreciate your continuing business so happy that you had a pleasant experience!

Aug 26, 2021 -

Moore.lori260 responded

Moore.lori260@gmail.com

August 23, 2021

On time and did a good job! Car was done within a hour. Service people were friendly and easy to work with. Will come again More

by davidjoansw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
Aug 25, 2021 -

Ford of Galesburg responded

Thank you for servicing your 2017 Ford F150 at Yemm Ford. So happy to hear that your experience was friendly and easy! We look forward to seeing you in the future!!

August 23, 2021

Great trade,friendly staff and great services. They take the time explaining everything you need to know about my vehicle. I have purchased several vehicles in the past and referred others to go to Yemm. More

by Kathy C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Stull, Stephanie Sloan
Aug 25, 2021 -

Ford of Galesburg responded

Thank you so much for purchasing your new vehicle from Yemm Ford. We are so happy that you experienced great service and friendly service!!

August 23, 2021

Quick and competent completion on short notice. Much appreciated!! Yemm Ford's Service center is TOPNOTCH 👍👍. Parts were readily available even though it's a Chevy More

by bemagee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold, Mike Ruark
Aug 25, 2021 -

Ford of Galesburg responded

Thank you for servicing your 2015 Chevrolet Impala at Yemm Ford! We are happy to work on all types of vehicles. So happy to hear we are TOPNOTCH!!

August 18, 2021

I was able to get appointment for my schedule. Yemm did a safety maintenance check and oil change to get me on the road as I travel back to California. Friendly service with a smile! More

by Lhiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
Aug 19, 2021 -

Ford of Galesburg responded

So happy we were able to get you back on your way to California with a smile on your face!!

August 18, 2021

They get my car in for oil change with no long delays. They pick up my car while I am at work and bring it back when done. Always have gotten good service from Yemm Ford. More

by Jmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard
Aug 19, 2021 -

Ford of Galesburg responded

Thank you for having your vehicle serviced with Yemm Ford. We are so happy to hear that you had a good experience and had no delays!!

August 16, 2021

We have bought several vehicles here through the years. Always good service & hospitality. They try to help you in many ways. A good place to trust your vehicle. More

by michellehfl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold, Mike Ruark
Aug 19, 2021 -

Ford of Galesburg responded

We always appreciate a repeat customer! Thank you for sharing your experience here at Yemm Ford and we are happy to have you in the Yemm Ford Family!!

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