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Ford of Galesburg
Galesburg, IL
824 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 824 reviews
November 15, 2021
Good job. On time. Professional all of the way, I will Good job. On time. Professional all of the way, I will go back there next time. Good job. On time. Professional all of the way, I will go back there next time. More
by donaldtomlin
Verified CustomerEmployees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
November 11, 2021
Very responsive. Proactive. Honest, reliable & easy to work with. Thankful for their assistance keeping our vehicle running smooth. We don’t often go to Galesburg & wish there was a Ford dealership in Mon work with. Thankful for their assistance keeping our vehicle running smooth. We don’t often go to Galesburg & wish there was a Ford dealership in Monmouth, IL. More
by henryshimmin
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
November 05, 2021
They were friendly and told me everything that my truck was going to need at the service was going to need at the service More
by Larry Goff
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
November 04, 2021
Easy to schedule an appointment. Staff was friendly and knowledgeable to answer all my questions as I was a new customer at the dealership. knowledgeable to answer all my questions as I was a new customer at the dealership. More
by SarahL
Employees Worked With
David Rodvold, Mike Ruark
November 03, 2021
Always prompt. Explanations when extra time or cost involved. No surprises. Polite at all times involved. No surprises. Polite at all times More
by Diannelasak
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
October 25, 2021
Regular service was prompt and well done. I’ve got a scratch without being asked and at no charge. scratch without being asked and at no charge. More
by Fusion 19
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
October 21, 2021
Awful communication. Was told vehicle would be looked at on a Friday when it arrived. Called Tuesday am too see what the hold up was and was actually told that it had rained all day Monday and the guys didn on a Friday when it arrived. Called Tuesday am too see what the hold up was and was actually told that it had rained all day Monday and the guys didn't want to go get it in the rain. The line item written estimate that was requested was chicken scratch on a PO form. More
by Go elsewhere
Employees Worked With
Mike Ruark
