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Ford of Galesburg

Galesburg, IL

4.5
887 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 887 reviews

March 03, 2022

Previously dissatisfied with pricing issue. This service I did not recieve a call when the part came in. More

by mastin492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember
March 03, 2022

Everything was great! ! Got the truck serviced and maintenance and the recalls done in one day!! Thanks! More

by philtro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
March 03, 2022

Very thorough, got me in and out quickly. They replaced a battery in my fob but I had one at home, would have preferred they'd asked. More

by sheryl.nyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't see the young lady that I worked with.
March 03, 2022

Very friendly and knowledgeable. Easy to talk to and get appointments scheduled. I will be back More

by kjvaupel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

Great job Fast service very informative. The only place i’ll go for my truck service. More

by WESSON44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Ford of Galesburg responded

We are so happy to hear that. We look forward to helping you with all your automotive needs now and in the future.

March 03, 2022

Great dealership! Doug Miner is the best sales consultant. He is really helpful and always dependable. More

by karolinekamzic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Miner
Mar 04, 2022 -

Ford of Galesburg responded

Awww your going to make him blush! Thank you for the kind words!!

March 03, 2022

Great service. .friendly employees. The chairs in waiting room are very uncomfortable. Otherwise perfect!. Thanks More

by Plytes70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, David Rodvold, Mike Ruark
Mar 03, 2022 -

Ford of Galesburg responded

Well thank you sorry about the chairs Ford made us buy them. Glad we could make everything else perfect!

March 03, 2022

I was amazed by the treatment, they got my car in right away and fixed the same day and delivered it to me at work. Service and treatment like that is rare these days and means the world to me More

by Teena43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold, Mike Ruark
March 03, 2022

Very good to work with on my recall. They all went over and beyond to repair issue in a timely manner More

by RABENAUJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Body Shop Manager , David Rodvold
March 03, 2022

Each time I interact with this dealer I’ve had a great experience! They worked with me on my used car purchase and when I noticed an unexpected issue they fixed it and then even replaced the battery under More

by BJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, Doug Miner, David Rodvold
Mar 03, 2022 -

Ford of Galesburg responded

Thank you so much for your kind words. We are so happy that your experiences at Ford of Galesburg have been great! We look forward to helping you with all of your automotive needs in the future.

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