Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Galesburg
Galesburg, IL
824 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 824 reviews
December 27, 2021
Outstanding service. Even when i come in to ask a small Outstanding service. Even when i come in to ask a small question they are always very helpful. Outstanding service. Even when i come in to ask a small question they are always very helpful. More
by Sjn
Verified CustomerEmployees Worked With
Michele Standard, David Rodvold, Mike Ruark
December 27, 2021
Great service. Got me in without an appointment. Efficient from a time standpoint. Interesting and informative visit with a sales man while I waited. Efficient from a time standpoint. Interesting and informative visit with a sales man while I waited. More
by SJBK1958
Employees Worked With
Michele Standard
December 27, 2021
Service Department has provided great service support every time I came in for a requested service. every time I came in for a requested service. More
by sugaied
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
December 27, 2021
I love the friendly service...I'll DEFINITELY be back when I'm ready to trade,which will be a very long time because I LOVE my car!! back when I'm ready to trade,which will be a very long time because I LOVE my car!! More
by thestroms91
Employees Worked With
Dustin Evans, Stephanie Sloan
December 23, 2021
Everyone was so helpful to me! It was very calming for a first time buyer! first time buyer! More
by Jalisagoodlow
December 23, 2021
Friendly costumer service. Greg Stacy is a fantastic sales men who obviously care about his relationship with his costumers. sales men who obviously care about his relationship with his costumers. More
by knferry
December 21, 2021
Good place, good people, always good to come back, never had a reason to go anywhere else. had a reason to go anywhere else. More
by vanfleet49
November 18, 2021
They are very nice & helpful. Greg Stacey & Service Dept have been nothing short of spectacular customer service. Reason for 4 star rating as opposed to 5? Well in less then a month of having vehicle, I've have been nothing short of spectacular customer service. Reason for 4 star rating as opposed to 5? Well in less then a month of having vehicle, I've taken it in 3 xs already & paid $266( no 30 day warranty since I paid $17,000just weeks prior) & the problem persists. Of course it isn't their fault per se but can't give 5 stars to a business that hasn't fixed vehicle problem but has driven up my blood pressure (No pun intended) More
by irishfan61401
