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Ford of Galesburg

Galesburg, IL

Overview
Employees
Reviews
Vehicles
4.5
824 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 824 reviews

December 29, 2021

The all around buying experience was great and will recommend to anyone to give this dealership a look at when buying a vehicle. More

by helpis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vail Sr., Mike Ruark
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Dec 29, 2021 -

Ford of Galesburg responded

Thank you for your kind words! We look forward to helping you with all your automotive needs now and in the future!

December 29, 2021

Wonderful people so accommodating they should all get a raise I would reccomend them to everyone More

by gloworma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold, Mike Ruark, BRENDA JONES
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Dec 31, 2021 -

Ford of Galesburg responded

Thank you for your kind words! Its is always a pleasure to see you.

December 27, 2021

Vary professional, was considerate of my time. Gave me a courtesy ride to and from a restaurant. More

by Sgiertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Standard, David Rodvold
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December 27, 2021

New ownership seemed friendly. The service was as expected. The faces were all new so time will tell if it is a good dealer. More

by jim.stolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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December 27, 2021

They were very thorough. I’m very happy with the results. The staff were very friendly. More

by rae.chil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
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December 27, 2021

Service worked with my wife to reschedule her canceled appointment after a death in the family cause a disruption in her schedule More

by Pecenkab
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Sloan
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Dec 27, 2021 -

Ford of Galesburg responded

So happy we were able to reschedule your appointment. So sorry for your loss.

December 27, 2021

Service was a nightmare. Had to wait hours for an oil change and smoke billowed from engine bay after. More

by Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Baughman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
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December 27, 2021

Very nice people. It was holiday so parts arriving were slow but service great. DEBRA JONES was wonderful More

by justwilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Magee
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Dec 29, 2021 -

Ford of Galesburg responded

So Happy to hear that you think Ms Jones is as wonderful as we do!! Sorry to hear parts took a bit it has been a trying time for everyone to get parts!

December 27, 2021

I like the facet that they wash your when u come in for oil change. More

by Janet McC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
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December 27, 2021

Couldn't ask for better service anywhere. Worked on problem till it was totally resolved. More

by mkpinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Magee, Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
Report | Print
Dec 29, 2021 -

Ford of Galesburg responded

So happy they were able to resolve your problem

Dec 29, 2021 -

mkpinks responded

Sales and service at your dealership are 1st class. Thanks so much.

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