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Ford of Galesburg

Galesburg, IL

Overview
Employees
Reviews
Vehicles
4.5
824 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 824 reviews

January 29, 2022

Always friendly service. They always thoroughly explain what is going on with our Ford Escape. More

by George Charles (Chuck)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold, BRENDA JONES
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Jan 29, 2022 -

Ford of Galesburg responded

Thanks Chuck for the kind words! So glad that we can continue to service your Ford Escape!

January 28, 2022

1st time service experience & disappointed with my vehicle service. Discovered missing & loose lug nuts & low tire pressure. Seems like they were not thorough with their service. More

by mgarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BRENDA JONES
Report | Print
Jan 29, 2022 -

Ford of Galesburg responded

So sorry for your experience. Please give us a chance to make it right. Next time please stop in and see me and I will make sure that your vehicle is thoroughly inspected before you leave. Mike Ruark Service Manager

January 26, 2022

It’s a great dealership I would recommend going to the dealership send it has great service and great people More

by anthonydennis271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, Doug Miner
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Jan 26, 2022 -

Ford of Galesburg responded

Thank you so much for your kind words! We look forward to taking care of all your automotive needs now and in the future.

January 24, 2022

They were very helpful and courteous when servicing my vehicle. The information on the invoice was informative. More

by dab_1375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRENDA JONES
Report | Print
Jan 26, 2022 -

Ford of Galesburg responded

Thank you for your feedback! Great to hear you were satisfied with your service. We look forward to doing business with you in the future!

January 22, 2022

From the sale to the service after the sale, these guys exceeded my expectations! They took care of my concerns and were very professional. The dealership was more than fair when I had them do more service More

by BJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, Doug Miner, David Rodvold
Report | Print
Jan 26, 2022 -

Ford of Galesburg responded

Thank you, BJ! Glad to hear we exceeded your expectations. We're thankful to have loyal customers like yourself. We look forward to doing business with you in the future!

January 21, 2022

David and Michelle have always gone above and beyond to help with our vehicle services. Thanks so much for the excellent service! More

by Cb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle in service area, David Rodvold
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January 21, 2022

They war great with helping me choose what I want and finish everything on line quickly and delivered the car to me in Michigan all want timely and great More

by parlak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan kuna , Stephanie Sloan
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January 18, 2022

You don't have to be lonely, at RailfansOnly.com, call or click today, I identify as a gevo More

by Gevomaniac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mama
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January 17, 2022

The the the the the the the the the the the the the the the the More

by LEARM011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
Report | Print
January 16, 2022

Everyone was very professional. My oil change was done in a timely manner. I will be returning . More

by Vsricer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRENDA JONES
Report | Print
Jan 17, 2022 -

Ford of Galesburg responded

We are so happy that your experience was timely and professional! We look forward to helping you with all of your automotive needs in the future.

Jan 18, 2022 -

Vsricer responded

Thanks again!!

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