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Ford of Galesburg
Galesburg, IL
836 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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June 28, 2022
I took my truck in for recall work and a sync update. They worked on the sync update all day only to tell me that they couldn't do it. And that they needed the truck again the next day to actually do t They worked on the sync update all day only to tell me that they couldn't do it. And that they needed the truck again the next day to actually do the recall work. I was not charged for any service work and the day after I picked up my truck the engine light came on. So it's going back again. No problems until I was told I needed to preform the recall work More
by clayskinner84
Verified CustomerEmployees Worked With
Kay
June 28, 2022
My issues were taken care of professionally and in a timely manner. A happy customer. timely manner. A happy customer. More
by loriwest1964
Employees Worked With
Other Employees :
David Rodvold, Michelle Standard
June 19, 2022
They tried once to fix the problem with an update, then went the clean route and did a full chip replacement. They kept me informed of the progress the whole time. went the clean route and did a full chip replacement. They kept me informed of the progress the whole time. More
by d.luper
June 18, 2022
I found a Mustang I was looking for. The Dealership worked with me on a decent price. The service was great! I would go back to buy another car or truck. Mike B. Knoxville The Dealership worked with me on a decent price. The service was great! I would go back to buy another car or truck. Mike B. Knoxville More
by batch_1975
Employees Worked With
Doug Miner
June 16, 2022
Service was fast and they were technical about what they did they came and told me when something else was wrong and fix it and the best service I've had in a long time thank you did they came and told me when something else was wrong and fix it and the best service I've had in a long time thank you More
by jcone1564
June 04, 2022
Very easy to deal with. Explained what I was looking for. Showed me vehicles to fit those parameters. Found my vehicle. Closed the transaction seamlessly. Greg was grea Explained what I was looking for. Showed me vehicles to fit those parameters. Found my vehicle. Closed the transaction seamlessly. Greg was great. Very helpful without any pressure. Will shop here again More
by Doug
June 03, 2022
Stephanie and Greg, was great to work with. They was very patient with me, when I was trying to decide on things. I would highly recommend both if you are looking for a vehicle! The dealership They was very patient with me, when I was trying to decide on things. I would highly recommend both if you are looking for a vehicle! The dealership is nice and clean, and everyone was friendly. More
by Joenz1
May 25, 2022
Everyone was pleasant and good to work with. I received a trade-in price that I thought was very reasonable and fair, which lead me to trade. I received a trade-in price that I thought was very reasonable and fair, which lead me to trade. More
by redleg
Employees Worked With
Stephanie Sloan
