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Ford of Galesburg
Galesburg, IL
836 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 836 reviews
September 21, 2022
Good and prompt service. Staff was informative and helpful. Great buying experience. Would recommend to others. Staff was informative and helpful. Great buying experience. Would recommend to others. More
by agalgren
Verified Customer
September 02, 2022
Everyone has been kind, above caring and helpful in every way possible.. I feel my Vehicle is in a safe place. I wasn't able to pick up my vehicle after the repairs were completed. I call the dea every way possible.. I feel my Vehicle is in a safe place. I wasn't able to pick up my vehicle after the repairs were completed. I call the dealership ; explained my situation ( I have a special needs child in a wheelchair ) with no hesitation they brought it to me ,they showed with a big ; HAPPY TO HELP SMILE ON THERE FACE I WIILL BE A FOREVER CUSTOMER More
by Rose
Employees Worked With
Other Employees :
Brandon Boffy, Stephanie Sloan, David Rodvold, Michelle Standard, DAVID SILL
August 31, 2022
They were professional and kind. Did a thorough job. In a faster time than they thought. Did a thorough job. In a faster time than they thought. More
by PAMJONES72955
Employees Worked With
August 31, 2022
Very friendly! I appreciate they drive me to my work and return my car to me. I appreciate they drive me to my work and return my car to me. More
by Kindel
August 21, 2022
Thank you guys so much for all the help you gave us! We went from a horrible mess because of another dealership to an awesome experience! Dusty and Stephanie were great in making everything smooth and We went from a horrible mess because of another dealership to an awesome experience! Dusty and Stephanie were great in making everything smooth and answering all our questions! Everyone from service to sales are wonderful and friendly! More
by Ann and Erik
August 19, 2022
Great interactions every time I’m there whether it be my salesman, Dustin Evans, or the service department! salesman, Dustin Evans, or the service department! More
by B
August 12, 2022
Very quick and easy. Was there right before close and they were very accommodating and willing to stay after close. Had it pulled up and ready for us to see and test driv Was there right before close and they were very accommodating and willing to stay after close. Had it pulled up and ready for us to see and test drive upon arrival. More
by Austinlouck1989
August 04, 2022
Much friendlier than the last owner. Had a actual conversation with the staff other than the waiting room is over there. They also made time to put my recall master cylinder on while I w Had a actual conversation with the staff other than the waiting room is over there. They also made time to put my recall master cylinder on while I was getting oil changed. My schedule is busy and they were accommodating. I will bring my other fords back too them More
by Johnboy2
Employees Worked With
David Rodvold
