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Ford of Galesburg

Galesburg, IL

4.5
823 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 823 reviews

August 31, 2022

They were professional and kind. Did a thorough job. In a faster time than they thought. More

by PAMJONES72955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

Very friendly! I appreciate they drive me to my work and return my car to me. More

by Kindel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy Fell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
Oct 10, 2022 -

Ford of Galesburg responded

Thank you

August 21, 2022

Thank you guys so much for all the help you gave us! We went from a horrible mess because of another dealership to an awesome experience! Dusty and Stephanie were great in making everything smooth and More

by Ann and Erik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan
August 19, 2022

Great interactions every time I’m there whether it be my salesman, Dustin Evans, or the service department! More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, DAVID SILL
Oct 10, 2022 -

Ford of Galesburg responded

Thank You

August 12, 2022

Very quick and easy. Was there right before close and they were very accommodating and willing to stay after close. Had it pulled up and ready for us to see and test driv More

by Austinlouck1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan
August 04, 2022

Very professional and pleasant people to work with but this sort of thing, 15 words not good More

by Richmanz06
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DAVID SILL
August 04, 2022

Much friendlier than the last owner. Had a actual conversation with the staff other than the waiting room is over there. They also made time to put my recall master cylinder on while I w More

by Johnboy2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Rodvold
August 02, 2022

The tech was not reliable a no show Kay was some what good at keeping me informed. Could have called me earlier in the day. More

by JIM_KEENEY_551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacy 5 stars
July 31, 2022

Picked up our new Maverick in June . Salesman was very good and took his time to get us acquainted with the Hybrid . Later the maintenance department helped us install some extra cup hol More

by Gillett1052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vail, Gary Vail Sr.
July 28, 2022

Had a little communication problem but it was corrected. Otherwise good. Thanks for being there. More

by hellobrendakay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
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