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Ford of Galesburg
Galesburg, IL
836 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 836 reviews
October 28, 2022
Always courteous and thorough! They check in with us as they are working. Thank you! They check in with us as they are working. Thank you! More
by joycepeirce
Verified Customer
October 20, 2022
Very nice car buying experience. The people there were friendly and helpful. They met my needs perfectly. The people there were friendly and helpful. They met my needs perfectly. More
by Bigskip1971
October 17, 2022
The Ford Galesburg dealership is always friendly and courteous. They have consistently helped us find the best auto to fit our needs. courteous. They have consistently helped us find the best auto to fit our needs. More
by LBradshaw
October 10, 2022
Waited 3 months to get my car back. Would rarely update me on my progress and I had to call to get updates. No loaner vehicle for 3 months and the car is still messed up and the pistons Would rarely update me on my progress and I had to call to get updates. No loaner vehicle for 3 months and the car is still messed up and the pistons are misfiring. Literally the reason I went in there. They replaced the whole engine of my car and the same problem still persists. Get better More
by bvanbeveran
October 07, 2022
They are good and friendly to there customers and do wonderful work on your car. wonderful work on your car. More
by mmickley2011@hotmail.com
Employees Worked With
October 06, 2022
The lady service adviser was rude and never returned my phone calls. My car wasn’t done in a couple hours like expected. They ordered the wrong part. I was without my car for two day because they had the d phone calls. My car wasn’t done in a couple hours like expected. They ordered the wrong part. I was without my car for two day because they had the dash tore apart and had to keep it until the new part arrived. More
by Toc
Employees Worked With
Michelle Standard
September 28, 2022
They were very professional and and worked hard to please us. They gave us a ride to the restaurant so we could eat breakfast. we are going back next week to get the dash problem fixed on our vehicle. us. They gave us a ride to the restaurant so we could eat breakfast. we are going back next week to get the dash problem fixed on our vehicle. More
by joycepeirce
Employees Worked With
Other Employees :
Stephanie Sloan, David Rodvold, Michelle Standard
September 23, 2022
They are very knowledgeable and friendly. And I would buy another car anytime 😊, also had my nephew buy from you.. And I would buy another car anytime 😊, also had my nephew buy from you.. More
by Bm.bleb
