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Ford of Galesburg
Galesburg, IL
823 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 823 reviews
October 10, 2022
Waited 3 months to get my car back. Would rarely update me on my progress and I had to call to get updates. No loaner vehicle for 3 months and the car is still messed up and the pistons Would rarely update me on my progress and I had to call to get updates. No loaner vehicle for 3 months and the car is still messed up and the pistons are misfiring. Literally the reason I went in there. They replaced the whole engine of my car and the same problem still persists. Get better More
by bvanbeveran
Verified Customer
October 07, 2022
They are good and friendly to there customers and do wonderful work on your car. wonderful work on your car. More
by mmickley2011@hotmail.com
Employees Worked With
October 06, 2022
The lady service adviser was rude and never returned my phone calls. My car wasn’t done in a couple hours like expected. They ordered the wrong part. I was without my car for two day because they had the d phone calls. My car wasn’t done in a couple hours like expected. They ordered the wrong part. I was without my car for two day because they had the dash tore apart and had to keep it until the new part arrived. More
by Toc
Employees Worked With
Michelle Standard
September 28, 2022
They were very professional and and worked hard to please us. They gave us a ride to the restaurant so we could eat breakfast. we are going back next week to get the dash problem fixed on our vehicle. us. They gave us a ride to the restaurant so we could eat breakfast. we are going back next week to get the dash problem fixed on our vehicle. More
by joycepeirce
Employees Worked With
Other Employees :
Stephanie Sloan, David Rodvold, Michelle Standard
September 23, 2022
They are very knowledgeable and friendly. And I would buy another car anytime 😊, also had my nephew buy from you.. And I would buy another car anytime 😊, also had my nephew buy from you.. More
by Bm.bleb
September 21, 2022
Good and prompt service. Staff was informative and helpful. Great buying experience. Would recommend to others. Staff was informative and helpful. Great buying experience. Would recommend to others. More
by agalgren
September 02, 2022
Everyone has been kind, above caring and helpful in every way possible.. I feel my Vehicle is in a safe place. I wasn't able to pick up my vehicle after the repairs were completed. I call the dea every way possible.. I feel my Vehicle is in a safe place. I wasn't able to pick up my vehicle after the repairs were completed. I call the dealership ; explained my situation ( I have a special needs child in a wheelchair ) with no hesitation they brought it to me ,they showed with a big ; HAPPY TO HELP SMILE ON THERE FACE I WIILL BE A FOREVER CUSTOMER More
by Rose
Employees Worked With
Other Employees :
Brandon Boffy, Stephanie Sloan, David Rodvold, Michelle Standard, DAVID SILL
